Richel D'Ambra Spa & Salon

Wonderful experience! Regina was amazing! It was worth every dime!

A great place to be. relaxing. very worming welcoming with a complimentary glass of champagne! I had an amazing experience! Definitely I'm going back

I was informed stylist left due to not having a license. Why was this permitted near a Ritz Carlton property? Colorist ruined my hair which had to be re-done immediately. Hair has thinned out considerably most likely due to all of this over-processing. Locker room is outdated.

In October 2020, my husband and I made appointments to D'Ambra Spa & Salon while staying at the Ritz in celebration of our anniversary in Philadelphia. Unfortunately, we were late upon arrival as we ran into traffic on the way into the city. I called and spoke with the manager about this while in route to confirm we could keep our appointments. While some adjustments needed to be made to some services, she confirmed the masseur/masseuse would still be available for our couple's massage.

We were relieved, 2020 has been a doozey. However, when we arrived, the staff was neither attentive, nor communicative. My masseur did not speak to me outside of an introduction; he did not massage my hands or my feet - and when reminded, he rushed through it with an attitude. My sugar scrub was subpar to include a hard and painful jab to my breast and thigh.

I felt nervous and completely uncomfortable. He gave a quick apology, finished my service, and left the room without direction. As I got dressed, I noticed my husband was gone, I had no idea where the restroom was, and I had no water. When I found the front desk, the manager saw my deep disappointment. She asked if something happened, and if she could help.

I declined, to angry to use words that would make sense. I paid my bill and left with zero desire to come back. I found my husband and asked why he left. He said he left word to meet me in the room, he planned a surprise - nice.

The place is very nice and tried to accommodate the parking as we were a few minutes late with traffic in town. The aroma when you enter is soothing. We had champagne and relaxed for a few minutes. The massage was nice and I felt great afterwards however we felt the Tibetan bowls was a waste for a significant amount more money. I was trying to relax and chime in to the rhythm but all I could hear was the sirens and horns honking in the back ground. That was disappointing. Over all the girls were really nice, the facility was clean and everyone was respectful of privacy. That alone speaks volumes.

Worst hair and scalp treatment ever. My hair is still oily as hell after 3 washes and the stylist (Daniel?) didn't even dry my hair completely after treatment. He told me to dry it myself. What kind of place does this? The worst part is oily hair- it's killing me. I feel that the stylist didn't use the right product for my hair. Also, he didn't even do it himself but had an assistant called 'Flora' do everything.

He had to tell her about every single step on how to wash my hair, what product to use and etc. And all along he dried someone else's hair and since he didn't have enough time he had me sit in the chair and added 5 more minutes to the hair heat machine. I'm not even sure if this would have been good for my hair. Worst ever. Please don't go here for hair and scalp treatment. I had high expectations for a spa place that's in this hotel, but wow.

I just had the most wonderful experience at the Rich D'Ambra Spa and Salon. From the minute I walked in the experience was quite welcoming and inviting. I was greeted with a smile and really felt comfortable. But the high point was the excellent massage I receive from Stephanie. She worked out so many of the knots in my neck and shoulders. This experience exceeded my expectatation. Thank you.

Danielle Raco has given me the best facial and massage ever! I will be returning for more facials and massages from her and will recommend this Spa to my friends. The Spa has a wonderful ambiance. I felt like a new person after I was pampered!

I love the Richel D'Ambra Spa so much, let me count the ways. I have been going to this spa for facials and massages for a long while now and always feel so relaxed and pampered when I walk out. Their services are tops and I love the products they use. Take advantage of the chill out room before your service and listen to some meditation sounds while sipping champagne and make sure to hit up the sauna on your way out. Such a fan!