At Heather's Hairport Salon and Spa, Heather Bearse Nickerson & her staff are highly trained in the latest techniques of hair salon cutting and styling as well as multidimensional hair services. Her spa staff also has the most up to date professional training in skin and bodywork techniques. In our Wedding, Bridal and Spa Packages you will find a list of our essential beauty treatments and relaxing services. Choose a manicure, pedicure, massage, facial, and makeup in addition to our hair salon services.
Services
A moisturizing creme or oil is applied to your feet and hands and then dipped into a warm paraffin bath several times. Paraffin reduces swelling and seals in the moisture and helps oils penetrate the skin for deep moisturizing. We expand upon our Classic Pedicure with foot exfoliating scrub followed by either a mint mask or Paraffin Dip, followed by both feet being wrapped in Steamed Towels. Additional foot massage provides exceptional relaxation to your feet.
Alleviate the stress in your life, one moment at a time. This package includes a harmonious spa manicure & pedicure duet as well as a one hour swedish massage. A heavenly event to stimulate all of your senses! Come prepared for an entire day of pampering! We start you off with a one hour massage with body polish, then whisk you away for a hour facial (we've only just begun!), and exhilarating manicure & pedicure are next, followed by a shampoo & blow dry and makeup to polish off the radiant, restored you!.
Reviews (10)
Susan McWhinnie
Apr 03, 2022
Melissa Bassett
Mar 23, 2022
Linda Rupp
Sep 05, 2021
Jim Ardito
Jun 02, 2021
We relocated to the Cape seven months ago and were referred to Heather's Hairport by friends. Me and my wife couldn't be happier. We both go to Wendy. She's awesome and one of my favorite humans. Also, Jonathan at the front desk is the best. We highly recommend this hair salon! AAAA++ Service: Hairstyling
William Daly
Apr 24, 2021
I have now been to Heather's twice in as many months, both times I had Sharon (upon recommended request) and both haircuts were great! Sharon listens to what you'd like, keeps conversation going, and is incredibly clean. The entire salon is clean! I was recommended by family & other locals and I now see why they return, as will I! Thank you!
Sandi Hydinger-Winston
Jan 28, 2021
Sara Duquette
Jan 09, 2021
Positive: Cleanliness, Professionalism, Punctuality, Quality Shannon K is my eyebrow guru! My eyebrows are naturally uneven and she manages to make them look great. The salon is always clean and the atmosphere is comfortable. Wendy does an amazing job on my daughter's haircuts. Jonathan at the front desk is fantastic as well. Highly recommend this salon. Very talented and professional staff! Services: Body Waxing, Haircut
Marti Christophe
Oct 25, 2019
Margaret Couture
Feb 13, 2019
I have never left a bad review for anything before. Like most people I have experienced or witnessed bad customer service in the past but my experience has been that, when approached reasonably, a good manager or business owner will do whatever is reasonable to rectify the situation. Not so at Heather's Hairport. The day before my daughter's wedding eleven of us went to Heather's for manicures and pedicures.
Although there were several things about this experience that were disappointing, the issue that prompted my review is the following. Heather has (understandably) an automatic twenty percent tip in these situations but, in the confusion, four of us who were not aware of this generously tipped a total of $70 on top of the 20% tip which totaled $144.
Two of us actually tipped on services that we paid for but did not receive (our choice) because we understood that the appointment had been made and did not want our technician to be shorted. So, not only did we pay for those services (willingly), we tipped on them as well. We were not aware that there was an automatic tip on the bill so ultimately we tipped twice.
When I attempted to contact the manager/owner about the duplicate tip, I made three phone calls and spoke to the receptionist. He assured me Heather would call me back. On day two he did the same. On day three he did the same. I felt it was very unprofessional not to respond and unfair to the receptionist who had to keep making excuses for her. I only received a response when I emailed her.
I only requested that she refund the $70 additional tip on to my daughter's credit card. After two emails from her, it was clear that she refused to do so. I understand her policy but I also understand customer service and integrity. At the very least, the technicians assigned to us should have mentioned that there was an automatic 20% as we were handing over $15 and $20 tips.
We misunderstood and made a mistake. Mistakes happen. But it would have been very simple for the owner to make a small refund given the amount of money we spent in her salon ($875). I understand the need for policies but, in my opinion, a good manager/business owner should allow for a margin of error. In addition, one of the technicians was heard complaining out loud about their customer. It turned out to be my 87 year old mother that she was talking about. Shame on that employee and the manager that allows this behavior.
Although there were several things about this experience that were disappointing, the issue that prompted my review is the following. Heather has (understandably) an automatic twenty percent tip in these situations but, in the confusion, four of us who were not aware of this generously tipped a total of $70 on top of the 20% tip which totaled $144.
Two of us actually tipped on services that we paid for but did not receive (our choice) because we understood that the appointment had been made and did not want our technician to be shorted. So, not only did we pay for those services (willingly), we tipped on them as well. We were not aware that there was an automatic tip on the bill so ultimately we tipped twice.
When I attempted to contact the manager/owner about the duplicate tip, I made three phone calls and spoke to the receptionist. He assured me Heather would call me back. On day two he did the same. On day three he did the same. I felt it was very unprofessional not to respond and unfair to the receptionist who had to keep making excuses for her. I only received a response when I emailed her.
I only requested that she refund the $70 additional tip on to my daughter's credit card. After two emails from her, it was clear that she refused to do so. I understand her policy but I also understand customer service and integrity. At the very least, the technicians assigned to us should have mentioned that there was an automatic 20% as we were handing over $15 and $20 tips.
We misunderstood and made a mistake. Mistakes happen. But it would have been very simple for the owner to make a small refund given the amount of money we spent in her salon ($875). I understand the need for policies but, in my opinion, a good manager/business owner should allow for a margin of error. In addition, one of the technicians was heard complaining out loud about their customer. It turned out to be my 87 year old mother that she was talking about. Shame on that employee and the manager that allows this behavior.
Leigh Cwynar
Apr 27, 2018
I had a manicure/pedicure with Dee at Heather's Hairport and she was fantastic. I was in town for a wedding and had no problem getting a weekend appointment. The salon was clean and everyone was friendly and professional. The manicure/pedicure that she provided lasted very long (I would say my best manicure/pedicure ever!) and that left me impressed enough to write a review! Thanks Dee.
