Zenergize Massage Spa

This place y'all! My daughter of 10 has been hurting for months from sports and growing. I was nervous about a massage for her because she's so young and you know, there are creepy people out there, but this place was wonderful! They made us so comfortable and she walked out a new person. We now plan on coming weekly to help with her growing pains and sore muscles from sports and such! It's not surprising they've been in business as long as they have. What a lovely place!

I booked a massage here for upper back stiffness. When I filled out the paperwork I explained where the pain was and they had a section to write any other things the therapist should be aware of. I told them to stay away from my upper neck area since I have a bit of cervical instability. My chiropractor has told me to make sure that when I get a massage to tell them not to go near that area.

First thing she does is go straight for my neck. I calmly and politely explained the situation and asked if she could stay away from that area. And she goes "here?!" And kind of aggressively pulls on that area of my neck. I said yes please stay away from that area. And half way thru the massage she goes right back to that area! She did that multiple times.

I also explained that my feet are very ticklish and to stay away from my feet. It's like it went in one ear and out the other. I also paid for an hour and only received a 50 minute massage. I am not happy about this experience at all. Will not be back. Save your money!

The staff was very impolite when I needed to reschedule the massage due to having car problems the day of my session. He threatened to redeem my Groupon coupon and charge me 30$ extra for services not provided.

This is a family ran business and takes pride in the services they offer. The therapist are excellent with years of experience. I have been going to this Wellness Spa for 4 years and highly recommend this spa.

I definitely love this place. I have been their regular client/patient since 2017. Absolutely love the staff and the atmosphere. Great positive energy! If you enjoy getting services from local businesses with dedicated staff, like I do, I highly recommend giving it a shot! You won't regret it.

I love Zenergize. I have been going there for about 5 yrs. and don't really like to go to other spas even with free gift cards. I love Jeanetta, whom I use as my massage therapist. She has amazing hands. It is a very peaceful spa where I feel very relaxed and at peace during my time there. I also use them for my ear candling experience which has been very helpful. I love Nate and always love going to Zenergize and highly recommend this spa.

I have not attended your spa, but was thinking about it until I read the reviews. Nat, I am a owner as well, and most of your responses to past customers is not good. In order to get repeat clients, you should provide good customer service, and that is something you obviously don't believe in. It's unfortunate that you cannot cater to your customers when they have a issue. You just seem more concerned with getting your point across instead of making the customer happy. Good luck!

I have been going to Zenergize for years but my overall experience with Nat lately has been AWFUL! Every time I've contacted the spa to schedule a massage or even when I am there, he has been incredibly rude and insulting over the simplest things. Multiple therapists have told me in the past years of his attitude towards them and now I am finally experiencing it myself. Zenergize has amazing deals but it's not worth Nat's unnecessary and unprofessional attitude. Once my prepaid massages are over, I will not be returning. I truly hope he changes his approach to future clients.

My massages with Lisa have been phenomenal! The first time I went, she listened carefully to my needs and preferences, as well as to my experience with my former massage therapist in another state (I moved here last fall). I'm a cyclist so I need a lot of work on my legs; my back, however, tends to be sensitive. She used her expertise to give my muscles exactly what they needed.

Warning read all reviews before booking. While it may be possible to get a good massage here I would say odds are 50/50. I called because I was in pain from right hip flexors being tight and my regular therapist was booked out a month in advance. To my surprise he could fit me in right away. (A bad sign) I requested a hot stone because I knew it would help relax the area.

I get there and get the sales pitch which I might have gone for but this happened. I went into the room explained I was there primarily for the hip flexor pain. Asked for hot stone and the lady Navria or something said she did not do that but showed me some roll on pain killer that I already had and she did not know the name of it. (Big hint) (Biofreez) I said ok the deep tissue should loosen it up.

So she leaves the room and disappears for a long time and comes back with her trusty squirt bottle on her hip. I explained that I'm face up because it's painful to lay face down on the hip area. Well that blew her mind and she seamed like a deer in the headlights. For the 5th time I showed the area in my hip that was tight and she said she needed to start on my legs.

I knew then that I was dealing with dim bulb. I told her to forget it before she ever touched me because I could tell she was incompetent. I checked out and was told no problem, well of course no problem. I mentioned that I could not communicate with her and she was unable to do the hot stone I requested. I was admonished for not giving her a chance.

Well I didn't because I knew it was not going to be worth my time or money. Part 2 Being in the carpet cleaning business I noticed the carpets had never been cleaned and the massage table was hard and lumpy like a left over from the 1940's which would fit with the pattern of racism I see in the reviews. Extreme marketing and discounts are not needed when you offer a Quality service, there no need to undercut the competition. As I noticed in the reviews I fully expect a argumentative comments back from the owner.

Love this place. I originally had a Massage Envy membership when I found a great Groupon for Zenergize. After the first massage I cancelled my membership and have been going here for 4+ years. I have had 3 regular massage therapist and they are all amazing! I was even able to have prenatal massages. Nat, the owner, and Jemille are great and very personable.

My massage was wonderful at Zenergize Wellness Spa, given by Lisa. However, I am giving a rating of 2 for my overall experience with Zenergize. The day before my visit on 2/19/19, I was asked to move my appointment up an hour to accomodate the masseuse's schedule. I accepted this request as I could be flexible and accomodate it. I only wish that my flexibilty was repayed in kind or reciprocated.

Upon my arrival, I was promptly admonished by the owner for being a few minutes late, however, I was still about 6 or 7 minutes early for my appointment time at 11am. I was told that some minutes may need to be shaved off my time. not exactly the relaxing start I was envisioning. I admit to my slight tardiness having arrive for my appt 7 min early rather than 10 min, however, I did not create a late start time for my appt.

There was a large digital clock in the massage room and my session started promptly at 11am, the scheduled time. My "90 min session", however, ended at 12:15pm. A whole 15 min early! I was also told, by the owner Nat, that the masseuse had an appointment scheduled right after mine, however, as I was checking out at the front desk, I watched her leave the facility in her car.

I will reiterate that I greatly enjoyed my massage, given by Lisa, she was great and incorporated my requests. The facility seemed very clean and serene as well. Unfortunately, the overall relaxing experience left something to be desired. I am not certain if this hurried atmosphere/treatment had something to do with my using a groupon or if this is status quo at Zenergize.

I visited this spa in order to relax and escape the busy hectiness of life, as I'm sure most people do. My recommendation for this business would be to focus on creating a relaxing atmosphere in which clientele will want to return. Certainly this can not be accomplished by shaming the clientele for slight tardiness (mind you, my appt. still started on time) and taking an unwarranted and exaggerated amount if time off of a paid for massage. Unfortunately, I will not be a returning customer. Hopefully this honest review will be helpful to the business/ prospective clientele.

This was the best massage ever! I bought it as a Groupon. When my birthday rolled around I asked my husband to give me a Zenergize massage. Friendly staff and clean comfortable place. Highly recommend Zenergize!

I received a Groupon for my birthday for a 60 minute massage. The massage was very nice however the older lady at the front desk was very rude to me when I was leaving. She tried to sell me a package deal of massages for promotional special they had going on and I kindly declined then she went on to say that she would like for people to usually purchase it before they leave.

She then asked me if I had already left a tip before I even got a chance to give the tip to her to pass on to the masseuse. After I handed her the cash she decided to tell me that the tip I was leaving was not enough because the massage itself is more expensive than what you purchased on Groupon. I could not believe my ears. I work in the service industry as well and tips are greatly appreciated no matter how much and they should never be expected nor should clients be harassed about how much tip they're leaving! I did enjoy my massage but I would never return to this place just because of the receptionists behavior!

Zenergize is a wonderful spa tucked away in downtown Roswell. The owners and staff have been very kind and always accommodating! My massages with Lisa are always fantastic. Having arthritis, it is important that my therapist be strong and able to get into the deep tissue areas. She covers everything without making you feel like she's rushing. It's always a relaxing time at Zenergize!

Love this place! Nothing fancy, but great massages for a great price. You always get the full hour (or 90 minutes) and come out so relaxed. I love Lisa, who always listens to my problem areas and concentrates on those, and my hubby loves Joanne.

Admin guy/ owner is so rude. My infant was 6 weeks and he was sick, so I had to reschedule. This owner was so rude and he wanted to charge me for rescheduling. I'd never ever go there again.

If I hit lotto I would be here everyday! Lisa is truly amazing. She listens to how I am feeling. She works her magic and by the time I walk out, I feel like a new person.

Got a groupon and end up buying some additional massages after my massage. I enjoyed my massage. I try to get a massage once a month. The location is in a nice area. Found it easily with gps. It's on the end inside a shopping center. The front desk receptionist was very kind and pushed for additional massages. Great Salesman. Maybe he was the owner if not you hired a great employee for your business.

It wasn't in a harassing way just made it clear it would be a good idea to take advantage of the discount they were offering for additional massages. My massage therapist was nice and listened to what i asked for. Gave me some advice about stretching and drinking lots of fluids. I loved her technique and amount of pressure. I was kind of sore the next day but she took out a lot of knots in my back.

But i left so relaxed. Can't wait to go back. I forgot her name but she was good. And looking forward to seeing her again. Good parking space. Clean location. Comfortable and warm massage table. Soothing music and atmosphere. Bathroom was clean. Quiet and relaxing ambiance.

The good: tables, boyfriend had a good 90 minute, the Groupon price The bad: my 90 minute was way south of ideal. Not sure if the masseuse was tired or what. She yawned the entire time.for 90 minutes. We started out well, but after 15 minutes she just couldn't get the pressure right, from painful to hardly feeling it. I was vocal to the massage therapist throughout.

Owner seemed angry and couldn't wait to get us out the door when I calmly expressed what happened and my disappointment in what I had hoped to be a relaxing experience. Bummed, because I had read good reviews about this place. Will not return.

My husband and I have been coming to Zenergize the last 4 years for spa days. The staff is always very friendly and they go above and beyond for you. We usually alway get 90 minute massages! They are always exceptional! I have never had a bad experience here. Matt is the owner and he is great and accommodating. Zenergize is very clean and the environment is very relaxing. I have gotten a facial here and also loved it. I highly recommend this spa bank for buck it is a great deal.

I love Zenergize and my massage therapist. You can't get a better massage, or a more cost effective massage. You are not rushed, everyone is friendly (I've tried Spa Sydell and they were downright rude!) The atmosphere is lovely. It's really low key, high quality and just blissful! Book well ahead - they stay busy.

I went here on a Groupon deal to try it out. I've had a couple of massages in the ATL and most of them were just ok. This stressed out chick needed some serious work on those shoulder knots and lower back pain from hours of poor posture in front of a laptop. Essentially, I needed some kind of magician or a massage therapist Jedi. I found it here.

Her name is Joanne. The place is very relaxing from the moment you get there and staff are welcoming, friendly and happy to answer questions about treatments. Joanne immediately put me at ease and gave me one of the best massages ever. In fact, it was so good that before I left I booked my next session.

I've been debating writing this review, because I hate to leave bad reviews.but I really had a bad experience. I bought a groupon here to try it. Upon arriving, the decor and sign is REALLY run down. First off, I got there 15 min early. The owner seemed taken aback and kept saying the masseuse wasn't ready because I was SOOO early. (Seriously.

No less than 4x) I kept saying it was fine, I knew I was early. He also kept pressing me to buy packages and upgrades while I waited. When the massage started, the masseuse had a squeaky pump lotion bottle in her belt and would pump out the lotion loudly right by my head. Nothing more soothing than "SQUUEEEEQOO! SQUUEEEEQOO!" every 5 min in your ear.

But the massage.oh my god. HORRIBLE. She slapped her hands quickly in no apparent skill just rubbing me raw. Never once sought out a knot or slowly felt for tension, just RUB RUB RUB in super speed over and over till I was counting the minutes till it was over. 85% of it was just on my back, too. Next to no attention on extremities. When I got out of the room she wasn't even waiting outside so I wasn't sure where to go. I paid, tipped, and booked outta there. Never again! 2 stars is being generous.

Everyone is so friendly. I've been twice and was treated so well both times. The massage by Larkin was one of the best I've had. Janetta's facial and body scrub left my skin feeling renewed and baby soft. It's not a fancy place, but it's nice, and it's clean. The only negative was the sound system had issues during my last visit and the tranquil music was interrupted with a bit of static. The knowledge and friendliness of the staff are the biggest positives.

Really great and relaxing massage, and the prices aren't bad either. The massage tables were VERY comfortable! Usually I have an issue with my face losing circulation but I had no problems practically falling asleep. Also, the sheets smelled like heaven, not sure what detergent they use but it's great! The guy who did my massage(cant remember his name) was really gentle and I was immediately comfortable. They also sell make-up and do a variety of other things there. Once I get some more money to pamper myself I will be back!

I was an extremely happy customer and loved their service up until a year ago because there a scheduling mix up since I was out of town. The reviews about scheduling and the person on the other end being rude and unprofessional seems about the experience I had. I wish I could have recorded the conversation because i felt like I was being rebuked by whoever I spoke with and the horrid conversation left me speechless and shaking. I had prepaid for a service that I never got to redeem nor do I ever intend to. I do not discourage you from going to this spa but beware if you ever need to reschedule!

In June 2012, I purchased the Yelp deal - pay $115 for $150 in services. Went in on my birthday for a massage and facial. The actual services were great; however, there are two reasons that I would never return to Zenergize: 1. The owner? Manager? was very PUSHY and made me feel as if I were obligated to tip a certain amount AND that I should rebook and prepay (prior to my departure) for a future visit. 2.

The massage therapist did not allow me even 30 seconds to relax on the table after the massage was completed before instructing me to get up, get dressed, and go to the room next door for my facial. Having had hundreds of massages in my lifetime, this was the first time that I was not provided the opportunity to fully relax. All in all, the services were good, BUT any feelings of "zen" will quickly dissipate when you are rushed and/or hounded to rebook or tip an amount that the owner/manager feels adequate. By the way, I tipped both ladies 15% each. I will not return. There are far too many spas that offer more peaceful experiences.