Zina's Day Spa and Salon is an oasis of beauty and relaxation in the middle of Canton Square in Baltimore MD. A place where you can come for your lunch hour, or for an entire day of luxury treatments. Pampering and relaxation are the aims our team strives to suit for their clientele.
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Reviews (46)
Danica Rogers
Jun 24, 2022
Came here for an ultimate day of relaxation and every service was on point. Their whole staff was professional and friendly and made me feel so welcome. I especially enjoyed the massage and body scrub, and even though there was technical difficulty with the steam shower Zina herself was there to solve the situation. 10/10
Brandon S.
Jun 21, 2022
I must say I was very pleased, impressed and satisfied with Zina's! I was planning something to celebrate my wedding anniversary and I called Zina's (last minute and when their office was closed) and she still answered and accommodated my request for two massages, two manicures and two pedicures with champagne! We were treated as if we were celebrities.
My wife had a great, relaxing time. I also really enjoyed each activity that led to my massage done by Zina herself and now she has gained a returning customer. Price was extremely reasonable for what we had and I would pay it again for this level of service. Please give them a try and I promise you won't be disappointed!
My wife had a great, relaxing time. I also really enjoyed each activity that led to my massage done by Zina herself and now she has gained a returning customer. Price was extremely reasonable for what we had and I would pay it again for this level of service. Please give them a try and I promise you won't be disappointed!
Alysha Page
May 27, 2022
I booked a Beauty Indulgence Day Spa package. I really wanted to treat myself and splurge on a relaxing experience. I spent a lot of time on the phone before booking my appointment with the owner with the hopes to clarify what was all included in the package. I really wanted a 90 minute deep tissue massage and wanted to know how much it would be to upgrade.
I accepted that upcharge not the others. I went into the appointment excited and left feeling pretty good. While the day spa event didn't move as seamlessly as I'd like (I often found myself lost and confused as to what service was next and many services weren't ready for me), everyone was VERY friendly and kind. So gentle, at times too gentle especially for a deep tissue massage. Haha My main complaint is how many hidden fees there seemed to be.
I wished I could've had an itemized list of costs BEFORE I started the service. I paid nearly $140 more than I expected. I thought the luxury was included in the package. Also, champagne and chocolate meant one small glass and three small truffles. Overall, nice place to visit but be sure to ask for a written list of expenses so nothing is lost in translation.
I accepted that upcharge not the others. I went into the appointment excited and left feeling pretty good. While the day spa event didn't move as seamlessly as I'd like (I often found myself lost and confused as to what service was next and many services weren't ready for me), everyone was VERY friendly and kind. So gentle, at times too gentle especially for a deep tissue massage. Haha My main complaint is how many hidden fees there seemed to be.
I wished I could've had an itemized list of costs BEFORE I started the service. I paid nearly $140 more than I expected. I thought the luxury was included in the package. Also, champagne and chocolate meant one small glass and three small truffles. Overall, nice place to visit but be sure to ask for a written list of expenses so nothing is lost in translation.
Erika Harvey
May 16, 2022
Elizabeth Aruelo
Apr 25, 2022
My esthetician was Magdalena and she was so great and very friendly and made me feel comfortable. She explained everything that she's putting on my face and she even gave me tips on how to take care of my skin base on my skin type. It was my first facial and I had the best experience! The only downside is the owner. I booked over the phone and told her that I'm getting a facial and a gel manicure for my sister in law.
But when we came to the salon she was insisting that I told her that I booked 2 facials and 2 manicure for each of us. I made it clear to her again that I only want facial and not get my nails done, which she gave in but she rolled her eyes in front of us, HOW RUDE! She did my sister in law's nails which turned out nice, but as she was doing it she keeps on checking and talking to someone over the phone which is frustrating!
If it wasn't for Magdalena's courteous service I would definitely give this 1 star, seeing all the bad reviews about the owner and her money hunger, I would probably come back but not in the hopes of seeing her.
But when we came to the salon she was insisting that I told her that I booked 2 facials and 2 manicure for each of us. I made it clear to her again that I only want facial and not get my nails done, which she gave in but she rolled her eyes in front of us, HOW RUDE! She did my sister in law's nails which turned out nice, but as she was doing it she keeps on checking and talking to someone over the phone which is frustrating!
If it wasn't for Magdalena's courteous service I would definitely give this 1 star, seeing all the bad reviews about the owner and her money hunger, I would probably come back but not in the hopes of seeing her.
Karlya Heartfield
Mar 18, 2022
My partner and I booked a last minute reservation for a couples massage and pedicure at Zina's. She was nice enough to get us in early morning. The staff was so nice and made us feel like a vacation away from home. The massage was very relaxing. They also offered champagne and chocolate after the massage while we got our pedicures. Great spa with great service. Definitely will be back.
Jess D.
Mar 03, 2022
I came in with my mom to get the Relaxation Beauty Package. We had a lovely time, and speaking for myself Travis did an excellent job on the massage. Zina did my facial, she did a great job and suggested a few things she'd like to do to tailor my experience for my own skin. The pedicure and manicure was fine, nothing too special. Compared to the other services this one fell short.
My only concern was that the cuticle clippers and tools were only in a little cup of disinfectant and the files were not single use. I would have liked to see the tools in an autoclaved package/ tray, and for the files to not come out of a drawer in her work station. I understand we can all do more to contribute to less single use products but I think when it comes to nail hygiene, I would have been happier to have had the option.
I will for sure come back for a facial and a massage, but not a mani-pedi. And because we had two 4 hour packages, I would have liked the option to have had somewhere to change and keep my belongings and just be able to stay in a robe. Other than a few minor things the money was well worth it!
My only concern was that the cuticle clippers and tools were only in a little cup of disinfectant and the files were not single use. I would have liked to see the tools in an autoclaved package/ tray, and for the files to not come out of a drawer in her work station. I understand we can all do more to contribute to less single use products but I think when it comes to nail hygiene, I would have been happier to have had the option.
I will for sure come back for a facial and a massage, but not a mani-pedi. And because we had two 4 hour packages, I would have liked the option to have had somewhere to change and keep my belongings and just be able to stay in a robe. Other than a few minor things the money was well worth it!
Monae Pipkins
Feb 26, 2022
I give 3 stars because i really liked my provider! But the owner is a different story. She is kind but she first messed up my couples session because we had to do a facial and massage at the same time. It couldn't be two facials at once and 2 massages at once but that was never explained over the phone. And secondly she added her own $40 tip onto the bill saying she had to leave for the night and was gone.
I didn't know the tip amount until check out and there were 2 rude men that gave me my receipt just sitting there like they were used to the tip surprise at the end. Never acknowledged my concerns. Again i liked my provider so i didn't make a big deal but it's no way you should be adding money for any service when gratuity is OPTIONAL and not automatic.
But my final issue was that somehow a whole separate transaction of $270 was made on my card somehow. She was already gone when i saw it so i called the next day. She wasn't sure what happened but she corrected the issue and i had to wait for my refund. Overall the place is nice and their may be some good staff. But the owner is clearly money hungry and moves too fast.
I didn't know the tip amount until check out and there were 2 rude men that gave me my receipt just sitting there like they were used to the tip surprise at the end. Never acknowledged my concerns. Again i liked my provider so i didn't make a big deal but it's no way you should be adding money for any service when gratuity is OPTIONAL and not automatic.
But my final issue was that somehow a whole separate transaction of $270 was made on my card somehow. She was already gone when i saw it so i called the next day. She wasn't sure what happened but she corrected the issue and i had to wait for my refund. Overall the place is nice and their may be some good staff. But the owner is clearly money hungry and moves too fast.
Shatia Stewart
Feb 26, 2022
Rasheed Walker
Feb 22, 2022
Had a couples massage at Zina's last year (sorry for the late review). We were running late because traffic from Atlantic City was terrible. I called and the owner (Zina) told us to come in anyway, she would make room for us. After a wonderful massage, finished with chocolate and wine, she then proceeded to show us the art on the wall, tell us about her hometown, as well as help me get rid of a stye that I had on my eye. Such a wonderful experience and wonderful person. Thank you for making it a special day for us!
R. T.
Feb 19, 2022
From the first phone call to set up an appointment to leaving after my massage. I had a top tier experience. Zina is extremely friendly and will make you feel at home as soon as you step inside. I have gotten 2 massages. Both from Mary, who has done a pheromonal job and left me feeling like a new person. I would give more than 5 stars for this business if I could. The price is fair and the service is excellent. This is my go to for massages.
Kelly C.
Jan 31, 2022
Today, we celebrated my grandmothers 75th birthday and what other way to start the day then going to the SPA! I researched and called Zina's Day Spa earlier in the week in hopes that they were able to accommodate my last minute request for a full pampering experience for my grandmother. When I called I had reference a package that was no longer available however, they made an exception for me and asked if I could bring my guest a little earlier so they could have adequate time to provide all requested services.
I booked a 30 minute massage, mini facial, manicure and pedicure. The experience was about 2 1/2 hours. My grandmother stated her experience was amazing and like no others. She stated that the customer service and hospitality provided was top tier. This was her first massage and stated the staff was patient with her because she finds it hard to relax.
She stated the facial was nice and refreshing. Overall, her experience was just what the doctor orders relaxing and refreshing. She was so excited to show me her hot pink nails lol. She told me since it was her birthday the Spa provide her with complimentary wine and chocolate!
I booked a 30 minute massage, mini facial, manicure and pedicure. The experience was about 2 1/2 hours. My grandmother stated her experience was amazing and like no others. She stated that the customer service and hospitality provided was top tier. This was her first massage and stated the staff was patient with her because she finds it hard to relax.
She stated the facial was nice and refreshing. Overall, her experience was just what the doctor orders relaxing and refreshing. She was so excited to show me her hot pink nails lol. She told me since it was her birthday the Spa provide her with complimentary wine and chocolate!
Marie Winfield
Jan 25, 2022
Ebony J.
Dec 22, 2021
Zina's is my favorite spa! The service is impeccable and it's a great spa experience. I've visited for a couples massage. Loved the strawberries and champagne. The massage therapists paid close attention to detail. The massages were relaxing and we had the opportunity to enjoy the steam room. The facials, and pedicures were also good.
I love the owner who is very personable and makes sure each person that enters feels pampered. This is one place I'll visit over and over again. They offer great couples deals and spa packages. An added bonus is the local shops and eateries nearby. Parking is a little tricky. Be prepared to drive around to find street parking. Overall, I highly recommend this spa!
I love the owner who is very personable and makes sure each person that enters feels pampered. This is one place I'll visit over and over again. They offer great couples deals and spa packages. An added bonus is the local shops and eateries nearby. Parking is a little tricky. Be prepared to drive around to find street parking. Overall, I highly recommend this spa!
Shari Love
Dec 08, 2021
Justice Abbott
Nov 16, 2021
The owner is very unprofessional and unorganized. I called to schedule a massage last week for a date in the future and she tried to say it costs $20 more than what they have listed on the website because apparently "they didn't update the prices online". Then she took my credit card info, which was fine, to hold the reservation. I asked if I'd be receiving a confirmation and she said yes.
I never received a confirmation. Then she calls me this morning saying my appointment was today and that they're charging my card for a no-show. the appointment I TRIED to scheduled was for next weekend. I tried explaining this to her and she insisted that I was wrong or lying and that I scheduled for this weekend. I scheduled for my boyfriends birthday so I know the exact day lol.
When I continued to tell her this, she hung up on me and still tried to charge my card. which I disabled because this is ridiculous! Don't waste your time trying to book here. There are many other spas that have much simpler booking processes, that send clear confirmations and aren't confrontational!
I never received a confirmation. Then she calls me this morning saying my appointment was today and that they're charging my card for a no-show. the appointment I TRIED to scheduled was for next weekend. I tried explaining this to her and she insisted that I was wrong or lying and that I scheduled for this weekend. I scheduled for my boyfriends birthday so I know the exact day lol.
When I continued to tell her this, she hung up on me and still tried to charge my card. which I disabled because this is ridiculous! Don't waste your time trying to book here. There are many other spas that have much simpler booking processes, that send clear confirmations and aren't confrontational!
Princess Maia
Nov 13, 2021
Came here with my friend last week for a girls day! We got the full treatment, body scrubs, shower/sauna, facials, & massages. Mary was my masseuse, she was amazing. She asked what areas I wanted her to focus on and she delivered amazingly. The whole experience was very serene and relaxing. Dani conducted my facial, she talked me through what she was using on my face as well as giving good aftercare tips for me to take home.
I loved the whole experience. I will say at the end we were pressured to tip almost $100+over our already $500+ package, we tipped well but I just don't like being told how much I should, especially if there is no minimum percentage requirement stated on the site. Besides that, experience was nice, I do plan on returning.
I loved the whole experience. I will say at the end we were pressured to tip almost $100+over our already $500+ package, we tipped well but I just don't like being told how much I should, especially if there is no minimum percentage requirement stated on the site. Besides that, experience was nice, I do plan on returning.
Christina Rubinstein
Nov 11, 2021
This was a the worst spa experience I've ever had. My service was a standard facial. The room was so small and cramped, the music was blaring and not calming. I asked the esthetician if she could turn down the music, but it was still loud. She also had a timer that was ticking in my ear the entire time. She never asked if I was comfortable, there was no neck support so after the facial my neck was cramped up.
During my facial someone raised the music back up, I asked the esthetician to see if she could do something about it, she did nothing. Products are basic, nothing special. My skin looked better when I walked in then when I walked out. Ladies and Gents, if you really want a spa experience spend $40 dollars more and go to the Ritz, they use high end, medical grade products that actually make a difference.
This place is a rip off for the experience and the products they use. Its like going to the gas station for sushi. Just don't do it. My recommendation to this establishment is if you are going to brand your business as a "spa" at least make it some what of an enjoyable and relaxing experience for your clients.
During my facial someone raised the music back up, I asked the esthetician to see if she could do something about it, she did nothing. Products are basic, nothing special. My skin looked better when I walked in then when I walked out. Ladies and Gents, if you really want a spa experience spend $40 dollars more and go to the Ritz, they use high end, medical grade products that actually make a difference.
This place is a rip off for the experience and the products they use. Its like going to the gas station for sushi. Just don't do it. My recommendation to this establishment is if you are going to brand your business as a "spa" at least make it some what of an enjoyable and relaxing experience for your clients.
Amani H.
Nov 05, 2021
C. O.
Nov 02, 2021
Beware of this thief especially the cashier or front desk person who was on 10/17 morning. I went there for the European treatment $98 and the lady who did my facial charged me an extra $20 for an additional ripoff treatment so total is $118 and I was ok with that plus a $5 cash tip I gave her. Well the very unprofessional whatever front desk receptionist was, she need to go to check her eyes or to go to an accounting classes or a very good customer service training.
She took from my bank account in front of my face $152 without my authorization how unprofessional is that? I called my bank and I'm in the process of dispute this illegal transaction. Ma'am you messed with the wrong person. This is my first and last visit terrible, terrible and poor management.
She took from my bank account in front of my face $152 without my authorization how unprofessional is that? I called my bank and I'm in the process of dispute this illegal transaction. Ma'am you messed with the wrong person. This is my first and last visit terrible, terrible and poor management.
Alexis Causey
Oct 20, 2021
I worked with Zina to organize my bachelorette party recently and was not disappointed. Zina was helpful, kind, and courteous - giving us a space upstairs to relax in between all the girls services. All of the staff at Zina's spa were professional and kind. I got a head massage that may have changed my life. All my bachelorette party guests had a great time, too! If you're looking for a place to book your bachelorette party for a spa day experience, look no further. I would absolutely recommend connecting with Zina and her team!
Meghan K.
Sep 29, 2021
Went for a body scrub treatment and had a great experience! My skin feels rejuvenated and fresh, and I am still so relaxed from sitting in the sauna and the amazing 30 minute massage following the scrub. My massage therapist, Danii, was phenomenal and made sure I was comfortable and taken care of throughout the whole experience. She was extra attentive during my massage, and spent extra time focusing on releasing the knots in my back. Definitely recommend this spa and Danii!
Kina R.
Sep 20, 2021
Neysa
Sep 15, 2021
I took my sister to this Spa for a girls day out and I somewhat regret it. The owner Zina is a penny pincher and the salon looks run down. I guess I'm use to Spas in New York. Anyway for the amount I paid $400 the service did not match up. I would say tip the people, Daniel and Taye, directly. They were great! The " champagne and chocolates" are a joke.
Miura Silver
Sep 14, 2021
Great place! Had a couples massage (1 maternity) and we both fully enjoyed our time. Highly recommend! I can't remember names right now but we had a male(maternity masseuse) and female (regular masseuse). Both of their names started with a D I believe. Both very professional. Some yoga type stretches were incorporated as well! Next trip to MD we will definitely be going back!
Carol Lopresti
Sep 12, 2021
Took my daughter and two other family members to Zinas this past Saturday to celebrate my daughters 40th birthday with massages. From the time I scheduled the appointment, our arrival and our massages- everything was perfect. Zina and her staff we so very nice, professional and we loved our masseurs. I had Travis and he was so thoughtful and gave. my upper back just what it needed!
If you are looking for a place - I highly recommend. Pricing was reasonable, and variety of services was great. Very clean, so friendly staff! I look forward to returning & bringing my husband.
If you are looking for a place - I highly recommend. Pricing was reasonable, and variety of services was great. Very clean, so friendly staff! I look forward to returning & bringing my husband.
Courtney Hamilton
Aug 31, 2021
H. T.
Aug 23, 2021
My boyfriend and I came here for a relaxing spa day and got a couples massage! We had an absolutely wonderful time! Our massage therapists Dani and Travis were beyond amazing. I have had many massages and I think the one I had at Zinas was my absolute favorite. She incorporated yoga into our session while massaging me. It was so amazing! We can't wait to come back!
Janet Eason
Aug 12, 2021
Zina's is an amazing day spa! It is so hard to find a salon when you move to a new city. I went to Zina's for a cut and color and have since been back for a mani/pedi. The entire staff is professional, the salon is very comfortable and clean and every service has been excellent. I highly recommend. Services: Hairstyling, Manicures, Pedicures, Haircut
Kennedy L.
Jul 31, 2021
I had a lovely facial and mani/pedi at Zina's! It was my first ever facial, and the aesthetician walked me through the entire process. She explained exactly what she was doing the whole time and made me feel very comfortable. I loved the mini massage I got with the facial -- very relaxing. My skin feels amazing. The mani/pedi was a real treat, too. The entire staff is knowledgeable, professional, and kind. Would've given five stars had their credit card chip reader worked, but overall a wonderful experience.
Liz C.
Jul 25, 2021
I had a 90 minute massage with Daniel. He was amazing. I have be dealing with some serious upper back tension and the day after the massage i felt better than ive felt in months. At times during the massage i thought he was using some type of massage gun BUT IT WAS JUST HIS FOREARM.the man is skilled at what he does. I woukd definitely recommend. The overall customer service was excellent and the place was very clean.
Susan M.
Jul 23, 2021
Emely R.
Jul 23, 2021
I had a couples massage with my boyfriend for our anniversary and it was such an amazing experience. From the very beginning, everything was amazing. We were greeted with great energy and offered either sangria or champagne. We went with the sangria and it was so good. The massages were amazing. Working stressful jobs, it was well needed. They targeted all areas we requested and they definitely did the job. I would so recommended! We will be coming soon for facials and more massages!
Alexander B.
Jun 29, 2021
Don't ever come here for a massage. The massage therapist hands are harder than sandpaper and they're not even licensed massage therapists! The massage isn't even legit and good. The owner even added tip into the massage without asking me. Worst massage ever and the owner is a scammer. Stay away from this place.
Angel W.
Jun 17, 2021
Zina has a repeat customer after today! I was terrified of going today to get a Brazilian wax after a horrific experience I had with a large chain spa 2 years ago. I will not name them but it was the worst wax experience of my life AND it was my first time! Zina gave me tips on how to prepare for the wax before I arrived and she helped ease my anxiety during the wax.
She is extremely knowledgeable, caring, careful and so kind. The wax was 10x better than the one I had 2 years ago. I will be going back for monthly maintenance. Her smile and personality are infectious. Overall she is a simply a delight! She did a phenomenal job on my eyebrows as well. They look amazing and I have received so many compliments!
She is extremely knowledgeable, caring, careful and so kind. The wax was 10x better than the one I had 2 years ago. I will be going back for monthly maintenance. Her smile and personality are infectious. Overall she is a simply a delight! She did a phenomenal job on my eyebrows as well. They look amazing and I have received so many compliments!
David W.
Jun 05, 2021
I booked an appointment for 2:00 and got there 10 minutes early. Around 2:10 a couple came in and demanded that the both get female therapists. The owner came up to and said that since they booked there appointment before me and I would have to wait 2 hours. So I left and returned @4:00. Got there and I had to wait another 20 minutes. Finally I get called up for my massage.
When the therapists finished she asked that I tip now in cash since the spa takes a cut of her tip. So I did. When I went to pay the owner demanded I tip again. therapist was great the owner sleazy. I Will not be going back!
When the therapists finished she asked that I tip now in cash since the spa takes a cut of her tip. So I did. When I went to pay the owner demanded I tip again. therapist was great the owner sleazy. I Will not be going back!
Marianne E.
Jun 02, 2021
Toni S.
May 18, 2021
Took my husband there as a birthday surprise for couples massage and pedicure package. We are from out of town so it was hard to find a place close to our hotel. Very fancy and large place, prices are reasonable! - staff is very professional. Travis and Daniel understood our needs -- they did a five star job! Zina the owner is very sweet! I'll be back when I return to Baltimore! Thanks guys!
Shinda Holder
May 09, 2021
Sydney E.
Apr 30, 2021
Cyndi Plona
Apr 26, 2021
Kim Anne
Apr 02, 2021
Tami F.
Apr 02, 2021
Melany L.
Feb 12, 2021
I'm in love! Amazing people, the massage, facial, nails & eyebrows I got done we're so relaxing & are beautiful! They kept it very clean, VERY COVID safe! Kindest people ever, very honest, asked the best questions & I left so relaxed! i will definitely come back & am excited for the express again! oh did I mention the champagne & chocolate?!
Constance K.
Dec 30, 2020
Ashley L.
Nov 07, 2020
My husband and I wen to get a couples massage and I can truly say it was one of the best massages I've ever had. I had Travis and he really took into consideration my troubled areas. The pressure was amazing and I feel like most of my stress is gone to include my lower back pain. My husband and I both highly recommend this spot if you come to Baltimore! And the tasty champagne and chocolates was the cherry on top!