Natural Elements Spa & Academy

I love this spa! Clean, friendly, relaxing! I've enjoyed every single visit I've ever Attended! If I could I would join the weekly club!

Holy Moly! This place is the bomb dot com! My wife and I just went today for a couples massageand LOVED it! Customer service like nothing we have ever experienced and the massage was PHENOMENAL! Thank you to the two therapist that treated us with great professionalism and care! Sincerely T&S

Ashley was amazing. Bringing my husband back and becoming members. Can't wipe the smile off my face with how good that was.

I am so disappointed yet again. So much so that I will take my business elsewhere. My first experience was a treat and I loved my experience so much so I booked my second appointment. When I booked my second appointment I asked foe the same estatician. An hour before my appointment I received a call wanting to change the time of my appointment because I was happy with my fist visit I complied.

Upon my arrival I had a totally different person than who booked my appointment with and they had my for the wrong service. I thought ok let's give this one more try and I booked a week out in advance my facial. AN HOUR AND AFTER CALLING 2 HOURS BEFORE MY APPOINTMENT TO CONFIRM THE ESTATICIAN AND THE ACT SERVICES I BOOKED WAS SET I get a call telling me sorry we have to cancel your appointment. I will never go back again.

Loved it, going back (UPDATED RESPONSE to owner "I'm a female") I almost took one star away for calling me "Mr." as though they remember me lol smh

I go once a month for a massage and the staff are always super kind. The massage therapist I see, Stacey, is very friendly as well. I love this place; I'll keep coming back as long as I live in the area.

I have been a customer for 8 years. The environment is very relaxing. They have the best spa music! I never wait long for service. Staff is very caring and they take their time. Your comfort is their number one priority. Prices for wax and pedicure services are reasonable for a spa facility. I never have issues scheduling an appointment.

Critical: Communication I wish I could rate my experience but I called several days in a row to make an appointment for a couples massage and a facial but I was placed on hold by the woman that answered the phone and left there for at least 15 minutes every time. I finally just gave up

The massage we received at Natural Elements was amazing! Bill did a fantastic job and we are looking forward to our next appointment. There was a miscommunication error on Natural Spa end with setting up a couples massage but I believe it was the manager who talked to us and apologized about the mishap and gave us a free service. Even with the miscommunication, I still believe they are five stars because of the environment, quality of the massage, and how they handled their mistake. We will gladly recommend them to anyone.

I just got the 60 min hydrotherapy. While I was waiting to be called the ladies we were waiting were praising the massages. I CANNOT wait to go back. If you are looking for an in and out place dont come here cause I promise you just wont want to leave. Its welcoming, its warm its intimate. This was the spa experience I was looking for. I call myself lucky finding it.

And truly for the experience they are offering its affordable! Shout out to Kara, talk about personable, kind and friendly! You will see me again and MOST likely with a friend.

I arrived early for my massage. I didn't sit more than 5 min when my therapist asked if I wanted to start early. Not only did she start early, but she offered to keep me longer if I wanted it because she had extra time between clients. Of course I took it. Virginia was very professional and caring. It was an advanced more technical massage and it was just what I needed to break through my migraine pains. I plan to come back for a regular beating. :

I get my haircut here every 3 weeks. The service is great and I usually get seen early. The staff is very professional and cater to some amenities I may want. They offer water, tea, and coffee while you wait. I have also received a spa capsule treatment which was very relaxing. The combination of steam and mist was relaxing and the salt scrub made me feel fresh all over.

A+ place. I was in town for an event and was desperately looking a place just for a shampoo and style since I had hand surgery. They were able to fit me in. From the moment I walked in to when I left absolute first class service. Juanita was great! She handle me with TLC. Knew I was in town and even described the hair products. all natural (Davines) and just loved it.

My hair felt great even after 3 days. remember I had hand surgery I'm definitely going back the next time I'm in town and now I'm looking for salon with the same products up here in DC. anyone?

From the moment you walk in this spa until well after you leave you feel relaxed. This was my first spa experience in years and Churice was amazing. I had many sore muscles from workouts and she worked out all of the kinks and had me feeling great by the end of the session. I was offered a facial at a discounted rate and thoroughly enjoyed this unexpected treat. I have already scheduled my next appointment and I will definitely be a regular client at this spa!

I have been getting my hair done here, cut colored, highlights for years with the outstanding Trisha. Believe me she is great or I wouldn't travel from Yorktown to get my hair done. This last appointment I was early, so I asked if they could possibly squeeze in a 30 minute massage before my hair appointment. Well within a few minutes I was whisked away to the lovely massage room and had the best 30 minute massage I have ever had by Mary. Mary was thorough and talented and I have had a great many messages all over the world in my travels. I love this Spa and Salon and truly believe it's the best in Hampton Roads.