A Better You

I was disappointed as this place was recommended by a friend who had a great experience. I have gotten a bikini wax done before multiple times but this was my first time here. I waited 20 min after my appt time before being seen. The woman who waxed me shrugged off my complaint of the wax being too hot. It felt like she just rushed through my appt not taking care to check her work or let me check.

It only took 10 min, which I feel is too short a time to make sure you've done a good job. She didn't leave the room so I could change back into my clothes. After I got home I realized that she had missed an entire section of hair that definitely should have been waxed. Other places that were waxed still had some stray hairs. I've also never had an issue with this, but after this wax my skin around the bikini area is irritated and red. It still is even after 3 days.

Deanna and Jessica. AWESOME. Me and hubby are "drunk, " barely able to walk out, THAT is how relaxed we are. Amazing customer service at the front desk too. Made our day, thank you!

I had a massage done there last night, and let me tell you. I am NOT a better me for it! My back is so sore and tender I cannot even stand to be touched. I can't lay on my back. I Can't even wear my bra! I have received several massages over the years from different locations and have NEVER been in such pain after one. This was my first and last time there!

Most expensive, painful massage I've ever had. I asked her a few times to lighten up on the pressure and put on my form I liked moderate pressure. I assumed it hurt so bad because I was very "knotty" according to the masseuse. I give her two stars because she was very sweet and funny but I will never let her touch me again!

My friend booked us a massage and facial for each of us. While making the appt they asked if she wanted hot stones which she said yes to. Before arriving you have to fill out a questionnaire which asks the level of pressure you want and I selected deep. When the woman Diana came to get me she asked if I was getting a hot stone massage and I confirmed that.

Little did I know if you get a hot stone that's literally all you get. There was no pressure whatsoever. I didn't understand what the point was for asking what level of pressure then completely disregarding my answer. When I went to get a facial Julie was massaging my shoulders and we could feel the knots in my shoulder, I made the comment that she was doing a better job that the m therapist and I told her my experience.

I specifically said the most pressure I got was that I felt like my cat kneading biscuits. It was terrible. She suggested talking with the front about a discount and while I put my clothes on she did that for me. The lady at the front said the manager wasn't there and they couldn't do anything about it today (Friday) but they would take note. Then they preceded to say that they don't read the questionnaire. So I'm out 90$ for a waste of a "massage" and still haven't heard anything back from management.

My husband and I came here for our 10th anniversary. This was my husband's 1st professional massage and he enjoyed it very much! I enjoyed my massage just as much. We did not wait very long before being called back, the facility was clean, the staff was very nice, and I look forward to going back one day soon.

LOVE the atmosphere! Liked the massage! I already have an appointment to go back! I go to a different massage therapist for Therapeutic work. I come to the spa for the zen. and the zen is good.

The massage was good. They started 20 minutes late and did NOT do the additional 15 minutes for extra service we paid for. They replied saying that I should pay for a longer massage next time when the website clearly states that adding a service adds additional time. If I pay for an extra 15 minutes with hot stones.then 50 plus 15 is 65.

My husband and I went for a couples massage and it was our first time there. We loved it! They were all so friendly and professional. The ambiance is warm and relaxing and our massage therapists did a wonderful job. 50 minutes went by so fast! We will be coming here again. Thank you!

My husband and i came here to celebrate our honeymoon and 5 year anniversary. we booked a 30 minute infrared sauna and 80 minute couples deep tissue and couples swedish massage with the pure bliss add on. we were told to arrive at 1215. we arrived 15 minutes early and the receptionist told us we were an hour early until i reminded her of the sauna and pure bliss add on. the champagne was flat and had most certainly been open for some time. the sauna was amazing, just what my husband was looking for. the massages ended up only being 60 minutes not the 80 we had booked and our massage oil that was a part of our add on was never used. my husband asked for the deep tissue and was happy with the level of pressure. i asked for moderate pressure and my massage was very gentle, it was relaxing but not fun enough to work out any knots. from the reviews and our conversation when we booked i expected a far more professional experience.

What a wonderful experience! From the time I made my appointment the kindness and professionalism was on point. I had Becca that did my waxing service and she made me feel like family. She was so kind, took her time and she did an amazing job! I literally can't wait to come back and try out their other services as well. Thank you guys for being such great people!