A J'S Spa Millennium

I bought a coupon off Groupon for a Deluxe Pedi & Deluxe Manicure for $40. I called and booked an appointment to find out its for first time customers only but, I could give it to someone that has never been to AJ's so, I gave it to my daughter. Now, we book our appointment and the owner said, everything was fine after we arrived for our appointment.

The owner starts our foot soak then he ask my daughter about her nail polish on her fingers and toes. My daughter tells him its Gel polish on her toes and nails and acrylic on her nails. He states it will be $10 each to remove Gel nails and toes. Then he said, they do not carry Gel polish and it states on Groupon that they do provide any services with Gel polish nor do they remove Gel polish if you come to their Salon wearing gel and I asked him to show me on the website where it say that but, , then he said its not there when I preceeded to read details.

Then the owner said, , since she got acrylic nails they will not be able to do her nails because it will take to much time to soak both acrylic and gel polish from her nails. Therefore, he will not refund her manicure portion or credit her for another visit. Then, he started to scream and said, take it or leave. So we left. And did not receive any services and then he marked our Coupons as Redeemed.however, we called Groupon and they gave us a Groupon credit.

Zee is wonderful.very skilled and knowledgable. I go to her for my hydrofacials and pedicures.

Z is fantabulous. The best Brazilian wax ever! 15 mins or less. The hair will not come back for quite some time. I love her!

Wonderful full service spa. I get massages and mani pedis all the time. I love the staff and services. AJ is a great guy too.

Awful experience from start to finish. Purchased 2 Groupons for new customers but the spa refused to redeem them. The staff was rude every time we talked to them, especially for Groupon customers. If you don't believe me, read their responses to unhappy reviews. Would rate 0 if it was possible. Also, I didn't know that Groupon only lets you review purchased you redeem, so any refunded Groupons can't be reviewed. This is the reason why they aren't rated much lower on Groupon.

AJ and Z are a delight. First time getting a pedi and it was NICE(with eyes rolling in the back of my head) lol.

The nail tech Marilyn is polite, professional and pays attention to detail. I was sad as I choose a polish fo rye my hands to find the bottle was almost empty. Please check stock and refill.

I booked a $200 Groupon for this spa. After you buy the Groupon you then call and need to book the appointment. I've called three times to book this appointment and the rude male employee continues to tell me to call back in a couple weeks and now say they are booking into September. The Groupon expires soon.this employee has continued to push any appointments out simply to deny me access to the spa as soon as I say it's a Groupon they find a way to avoid us by pushing availability out.

I have tried to set up the first available and the response I get is call back instead of actually setting anything up! This spa ripped us off. it's not Groupons fault as they are not supplying the service. I've tried to remedy this multiple times to no avail. I wouldn't recommend this spa for anyone. every time I called they were rude and found a way to pass me off to another employee

Wonderful Staff and Atmosphere. Punctual, my Services started 5 minutes, or less after I arrived for the scheduled Appointment. I Love A Quiet atmosphere with soft music. I'll continue to come here.

I did not enjoy my experience. A total spa day was gifted to me as a birthday gift but I wouldn't go back. Upon arriving for my appointment I was told I was early and my appointment was 2 hours later. She asked me to wait to speak with a manager. A man who was possibly the owner found my appointment which I was there for on time. My pedicure water was too hot.

I paid for a deluxe mani/pedi however she used regular polish vs gel so of course it's peeling already. The massage was not good. She rubbed vs massaging. The walls of the room were so thin I could hear yelling which became annoying. The same "masseuse" completed my facial which I additionally thought was odd. She didn't ask about my skin or tailor products to my skin.

My face looked ashy and I looked like I was casket ready. The essence of this place says convenient store. I still tipped because they worked but the services were below my expectations.

I attended a few times YEARS ago but stopped after being treated extremely poorly by one of the owners. Needed a manicure before my vacation. Decided to try again. Nails were done Wednesday evening. Picture is from Sunday evening. Polish is obviously cheap. Staff seemed disinterested in my pleasure during my service. I rarely get gel polish. A good, quality polish doesn't chip 2-3 days after a manicure. As such, I shouldn't have to get gel every time I get my nails done. Bottom line, I won't be returning.

This was my first time going to for a pedicure & manicure. I gave in ultimately after being forced by my wife and decided to try it out. I went out without knowing what to expect. I had a great experience. Staff was super friendly and nice. They did a good job on taking out all the dead skin I had accumulated over the years. I was amazed just looking at what all was coming after from scrubbing my feet lol. They are taking all the measures to keep the facility safe for everyone. They ask you to wash your hands when you enter the establishment.

Don't ever ever go here. Been getting eyebrow waxes for over a decade. Came here, and they scarred my eyelids (see pic).

I stumbled upon this place in a desperate last-minute Groupon search for a mani-pedi near me for my friend and I. Not only were they extremely accommodating and squeezed us both in, the whole experience was wonderful! The staff were very friendly and both Monique and Taylor (the girls who did my friend's and my nails) did really well with our nails. Best experience I've had with a mani/pedi in the Cleveland area!

The owner is very dishonest person. Try to keep yourself away from this business. If you do come for service please do not buy any packages. He promised you one thing and changes his verse next time. You will end up losing the value you purchased. He gave you false promises and does not admit next time. He is trying to get more money out of your pocket. It is normal for people doing business to make money but not in a dishonest way by cheating his customers. Stay away from him!

I had a wonderful experience here! I had gel polish on my nails that had to be removed. The nail and pedicure tech was very attentive. I was there for 2 hours. The nail and pedicure tech treated me like a queen. I also tipped her. I will be going back Great service!

Not sure why the questionable reviews, but this was my first time here and my experience was absolutely perfect! I was greeted at the door by the owner and welcomed in. Maria, the nail tech was waiting and got started right away. My hands and feet look and feel wonderful. Yes, the owner did offer special prices for a return visit- which I gladly accepted! Looking forward to my next visit!

Bought a coupon for a spa day for two - one hour massage, facial and mani - pedis. The massage was horrible and finished in under an hour - the masseuse seemed to be taking breaks during the process and after I specifically asked her to concentrate on my shoulders and neck she barely applied any pressure or spent any time On those areas. Mani pedi was good but this is definitely NOT a spa. Massage room was not quiet or warm - you could hear staff talking loudly outside room, phones ringing and there were water stains on the ceiling. Facial was so-so and performed by the inattentive masseuse so my expectations were lower. Bathrooms featured dollar store soap in the original dispenser.

I understand the need to control costs but really - if you want to pretend to be a spa at least dump the cheap soap into a classy dispenser. The styrofoam cups for coffee/tea matched the overall ambience. Although we used a coupon for the services I still felt we paid way more than the quality of services received was worth.

Overall average manicure. I came here because of the Groupon but the process the nail tech follows is very strange. Also, no hand massage she kind of tells you to just put on the lotion yourself. Appointments were made and we still had to wait 20 minutes

I originally was given a Groupon here for a massage, mani, pedi and facial. The first time I went was great. They offered me the same price ($100) for the package again, so I bit the bullet and bought another. My visit this time was less pleasing. Unfortunately, the person who was providing me with all of my services was enthralled in her phone the entire 3 hours I was there.

She would take breaks during my massage and I could hear here fingers texting. Her phone also went off at one point. I waited for a solid 10 minutes with my fingers in the warm water while she shopped on Amazon. After I left, I realized she actually didn't even cut my fingernails either. Not exactly professional, and I felt like my time was wasted. I won't be headed back here.

This place is terrible! The women who work there are nice but AJ is not! I purchased a Groupon for an express manicure and pedicure then made an appointment. He stated if I didn't have my voucher number when I called I had to make a deposit over the phone. When I arrived he was out front smoking and talking on his HUGE Bluetooth SMH. I didn't need a manicure because I have a nail technician already. The pedicure didn't even include dead skin removal! Never coming back.

In all my trips throughout the USA and around the world I will from now on ONLY go to Z for the Brazilian wax. Z is absolutely professional and crazy fast at providing a service that at the end of the day let's face it- is awkward and uncomfortable. In less than 10 minutes you are done and out the door. The results are excellent. I have not tried any other services at AJ's Spa but to have a place and person for this service that I can trust is worth 5 stars hand down.

My boyfriend also only chooses to go to Z for his eye brow waxing. She is funny, kind and to the point. Anytime I have called even at late notice they are able to accommodate and make me feel important. AJ is a great guy and is very welcoming.

Zee gives the best Brazilian wax in town. She is so fast! Very professionally and makes you have a laugh and feel comfortable. She will even work you in last minute on a busy day if you are a repeat client. I suggest buying a bundle package for the discount.

My husband and I did the Groupon deal for this place. We got massages and mani/pedis. We were both extremely happy with our massages. My husband said it was probably the best massage he ever had! The mani/pedi was very good too. I would recommend trying this place! But check for a Groupon or other deal before paying sticker price. It seemed like they always had some kind of promotion going on.

I called the place before buying the Groupon because I wanted to see about scheduling an appointment first. I'm new to the area and love using Groupon to try places out. The man told me not to buy the Groupon and he will give it to me for the same price. I arrived and he was on his cell phone - and not very pleasant when I came in. The pedicure itself was okay - the girl scrubbed the bottom of my feet too much I had to ask her to stop.

Then I went to pay for it and the man said there was a tax he had to charge me so I was basically paying full price and when I questioned him he got rude. Poor customer service and will not be going back.

The biggest issues I had: 1. Had a pedicure, they scrubbed my skin raw and pushed back my cuticles until they bled. Whoever did my polish does not understand the concept of brushing to make the finish smooth and not like a 12 year old did it. 2. They really need to dust in there. all of the products and stuff are full of dust! Gross. 3. Their online prices were inaccurate and it was more expensive than expected. Never again.

Thoroughly enjoyed my massage and facial. The room was so relaxing and since it was my first massage with him, he explained everything and made sure I was comfortable at all times. Steve was great! I was concerned after reading some of the reviews. Glad I came! Manicure and Pedicure were great as well.

I feel like their Groupons offered to reviews number is off. This place is ALWAYS on Groupon. I have even gone here due to a Groupon, and I know now to never return. All I had was a mani/pedi. My nail technician was disgusting. Like. unkempt, snot flowing everywhere gross-ness. I don't typically judge people for feeling ill while working, but come on.

Your job is to touch people! It seems prudent that when you work in a salon/spa and are sickly contagious, you don't come to work. On top of that, the manicure was horrible quality and chipped immediately. The technician even used a polish thinner right in front of me, which all nail polish junkies know just weakens the quality of the product. It's a product stretcher, essentially.

And then there was the pedicure. For this being a "deluxe" package, it sure felt amatuer. I can get a quality 25 minute pedicures for an affordable $35 dollars. This experience lasted maybe 10 minutes and was not deluxe in anyway. ALL IN ALL, I am posting this so other Groupon perusers do not fall victim. This place is desperate to make a quick buck, yet play it off as if they are a legitimate salon experience.