Cimarron Day Spa

The day spa is very clean and quite tranquil. I have generally been impressed by the massage staff. The front desk receptionist is a bit spacey. I note this as this spa is geared toward the more mature and aged set (60+). My parents live here so I go to the spa when I can. Back to the receptionist - it seems that she sits on her phone all day and is not very helpful, especially for those who are older.

She hands you a robe, etc. and doesn't really show you around or even ask if you need any help. She doesn't say where to wait or the name of the therapist. She doesn't show you the locker room so if you need help, speak up as she will not be proactively helpful. The massages have generally been good but I'm accustomed to paying way more so this overall feels like a bargain.

I think the "upgrades" aren't worth it though. The facial I had recently was so-so. The woman seemed harsh honestly and not accommodating. I wouldn't get a facial again but a massage would be ok. As a side note, the spa also doesn't keep hair accessories like most spas so if you forget your hair tie, you're out of luck. They don't even have rubber bands.

And don't rely on the front desk receptionist to be helpful. Again, she's rather flighty and out of it. She cares a lot about her phone and will also admit to you that she's bored. I never asked but speaks to her professionalism. Perhaps if she actually helped patrons, the boredom would subside. I digress.

Don't waste your time or money with the semi permanent make up. Kate is as sweet as can be but unable to give me the results I was looking for after three attempts. Can't speak for the other services just my experience there.

Lindsay at the front desk is amazing. Prompt and very detailed. I take my Grandma and she cant get enough of this place. A++++++++++++ Lindsay L.

Massage was very good, locker room is shared with recreation center. They give you a robe, sandals and locker key for your treatment. Nice waiting area with tea, water and little tea cakes.

The massages are amazing! The staff is friendly, quiet, and respectful. I love that they offer a light snack after your massage and you can use the showers after you are done. I highly recommend this place to everyone.

Went to the Spa today and had a great massage. I explained what I needed to the massage therapist, Jasmine, and she was great. I had many "knotty" areas but she used hot stones and other massage techniques to get rid of them. I have been to this spa for many years and always had a wonderful experience. Although Jasmine is tiny, the strength In her hands is fantastic. I would highly recommend this spa and request Jasmine for your massage. You won't be disappointed.

I've been going to this salon off and on for about 3 years. I have only ever had facials and eyebrow waxing but my experiences have been excellent. My esthetician, Kate was friendly, warm and very professional. The facial was very thorough and I left feeling hydrate, glowing and pampered. She listened to my concerns and asked many questions to ensure that I got the facial that would meet my needs.

One note, this salon in located in Sun City Grand. The majority of the clientele is 55+ in age. I am no where near that age bracket. As a result most of their treatments are geared to more mature skin, but there was no problem accommodating me! Overall its an excellent spa that I will go back to again!

Went to this day spa on a recent trip to phoenix for a massage and facial. The facial was ok, but the massage was not. The masseur was not engaged, did not have a technique, and talked non-stop. It was a limp massage and a waste of time and money. The menu of services was not clear, so the cost was more than anticipated. If you go here, ask many questions about the "upgrades" and "specials." In my humble opinion, I was charged more than I should have been but they didn't see it that way. I hate leaving a spa feeling ripped off.