Body Beautiful Day & Med Spa

Absolutely beautiful Great products and services they will melt away your stresses! Thank you ! Service: Skin treatments

My family gave me a gift certificate for Mother's Day for a facial and massage. It was nothing short of amazing. Melody and Aysha we're DEVINE! It was the best experience ever. The entire staff was so friendly and attentive. A+ y'all

Great locals spa. Always professional and the nurse is fantastic. I've had a few med spa treatments and I'm always very happy with the results.

Cruz gave me one of the top 3 massages I'v ever had. I want everyone I know to go see her. She had a great touch. Only bad is because of facility (which I know they are going through a Reno) The window covering kept falling down, not her fault, but feels weird when the window opens while laying the table. Sheets weren't very soft and they were pilling. I would go back again.

My sister, my niece and I went in for a spa day and did not leave disappointed. We all received facials and massages. Everything was very relaxing however the massage was the best part. I just asked for a standard Swedish massage but I feel like I received so much more than I was expecting. After talking with my sister and niece, they too felt the same.

Our massages included nonstop all over body motion and continuous stretching! Wow-what a difference it made. Sure, they focused on our areas of concern but from our cranial to tippy toes, every part was paid attention to. We had never had the stretching incorporated into a massage and I would highly recommend it! We left feeling refreshed and energetic instead of lethargic. The price for the package facial and massage was also great! Good job!

Amazing service thanks Brisa hope I'm spelling it correctly. She went out of her way to call my wife and scheduled the appointment. Got a great deal for hot stones, massage and facial. Thank you Service: Skin treatments

Facial with Katy (Katie) was the BEST! Love the ambience and cleanliness of this spa just Perfect!

I haven't had a facial in six months & Katie was amazing. Very friendly and knowledgeable about product recommendations to use on my skin. Will definitely go back soon. Service: Skin treatments

I enjoy it so much. It's clean, everyone is friendly. I can't wait to go back.

Great staff and the latest in hi-tech laser and spa treatments(Melody is awesome) Facials, peels, injectables, ,,t hey have it all.

Really unhappy. I've used a variety of other services like lash extensions, lash lift and tint, body scrubs, and massages, so I recently tried their Botox. The woman had very little time with me and despite wanting half the number of units she convinced me I should get more because it would give a better result. I told her I wanted to be able to move my eyebrows. It's been two weeks Ana guess what? I can't raise them. That's like the only expression I make, so I'm pretty pissed.

I would.give this place zero stars of it was possible. I was shorted 5 minutes on my massage, but I was probably her last client of the day and Whenever he massage itself was fine. I returned for my facial, which had been confirmed at my previous appointment, and they gave me paperwork for BOTOX. When I informed them that I was there for an anti aging FACIAL they said 'well your appointment is for botox." It's a 45 minute drive for me, and their parking lot is a hazard, so I was pretty irritated, as well o be there expected.

Their solution was to offer me a 10 dollar credit and reschedule. During the 45 minute drive home, plus more because there is traffic, I decided my time was worth more than 10 dollars. Their cancelation policy is 24 hours or you get charged for half the service. The audacity to offer me a measly 10 dollars for my time when they would have no problem charging me 50 or more dollars if I had chosen to no show for my appointment really irked me on top of their complete and total dismissal of the fact that it's a long drive for me.

When I called, obviously upset about my devalued time, the rude girl at the front desk decided to put me on hold. I told you I wanted to cancel my appointment because you don't respect my time and you further disrespect my time? You need more customer service training. When I requested to know what the confirmation would be that my appointment would be cancelled, since I was not about to be charged for not giving them my business, she HUNG UP ON ME.

There are a ton of spas in Phoenix, especially in the Scottsdale/Biltmore area. Go to one of those places. This place is definitely not worth it, no matter how competitive they claim their prices are. No amount of mistreatment is worth their "discount."

I literally never write any review but this company is not organized. I had appointments 3 times first time I went in I got rescheduled due to them not having someone available for the time they told me was available. Mind you they knew I lived in Maricopa, AZ which is very far I confirm with them twice to make sure everything was good. Then I schedule for my moms birthday as a surprise let them know also that is was a surprise and nothing should be under her name.

They reschedule me at a later time due to not having anyone available then after rescheduling they rescheduled me again because one lady wasn't available for that day anymore. I decided to cancel the service due to their time and days were not working with my schedule with work and due to living in Maricopa. They decide to send me out a cancellation notice with $100 worth of fees due to the COMPANY not having availability at the times they booked me for not only that because saying I need to pay out of pocket for there workers due my rescheduled appt my appointment got rescheduled due to them calling letting me know no one was available for an appt that day and for the following times.

I called and they said they couldn't do nothing regarding the fees and I still needed to pay it and on top of that I was trying to do something nice for my mother and they send her out A BILL with the fees telling her she needs to pay it. No one got a service done. I will never recommend anyone here ever again this is very sad that I even had to write this I was very disappointed with everything.

I went in to see Nurse Kaitlyn and she is the best. Great bedside manner and great attention to detail. She was very attentive to my needs and was thorough when explaining my treatment plan. I got some preventative Xeomin and it looks so good. Will definitely be back for more Xeomin and some other services.

I have been new to the treatments that I received here at BB! I have to say that I have been treated 100% with the Best customer service ever. As far as my procedures, I am a fan of Katelyn. She has been very informative, as well as doing an amazing job in the 2 areas that I was coming in for. She has gone above and beyond what is probably expected!

Being "new" to this experience, she made me feel at ease had the utmost care and expertise! I appreciate her and the staff. This Spa is a make you feel at home and special kind of place! Thank You BB!

I had been here pre-Covid. I have only been here once. it seemed pretty cluttery on entry. parking was horrible. I came in for consultation for injectables. I was interested in Juvederm and Botox the Injector recommended threading. Which I felt she was trying to up Sell I have no drooping sagging or jowls. Threading underneath the skin is a minimum of $1000. And not what I was interested in.

My husband went in for a deep tissue massage with Tanika and I had a signature facial with Melody, both were five star! My husband said Tanika was perfect and communicated well with what he wanted. He said he will definitely be back to see her again! My facial was not only refreshing for my skin but so relaxing. Melody applied the perfect pressure while massaging my face. Would definitely recommend her. We will both be back!

About a year ago I was having nothing but issues with my skin. Constant breakouts and unhappy with my complexion. Finding Stephanie has changed all of that. She is an amazing esthetician! With a solid skincare routine, my face has cleared up and I feel a lot more confident. Thanks Stephanie for your TLC!

Had my eyelashes done by Emily yesterday. Not only did she do a FABULOUS job, she was super friendly, and very thorough. She made sure I had all the information I needed to know about the process and the care of my new lashes. I love them, they look so great!

If you haven't been in to see Kaitlyn (@nurse_kaitlyn), you are seriously missing out. She is truly an ARTIST. No bruising, no downtime and seriously AMAZING results. Super professional, clean space and makes you feel completely at ease. I will never see anyone else. Now if she could just get my hair to look as amazing as hers :)

Had a really great lymphatic drainage massage with Stephanie the other day and it was incredibly relaxing! She was very professional and knowledgeable about the business and also the massage. I wasn't sure what to expect but it was a great experience! Can't wait to get back to check out more of their services.

Great place! I usually come here for facials and Melody does such a great job and is knowledgeable. The only reason I give them 4 stars is they are a bit pricey. However, they do have monthly specials and a membership which is a great deal.

Just seen that this place had changed hands, which might explain my experience. I always thought the massages here were good quality and a decent alternative to the luxury resorts in terms of value. However, my last two experiences have been disappointing. One masseuse had me on my back for a prenatal massage until I asked to adjust and another really barely massages at all, just rubbed (despite my asking for more pressure).

I had specifically requested an excellent masseuse I had had in the past and was told she was a temp/fill in. I was assured the lady I was given was experienced with prenatal - which I very much don't believe to be true. Staff are friendly. My suspicion is that this is a better alternative for spa treatments and cosmetology, not so much massages anymore.

I've been to this spa twice, mainly for the deep tissue massage. Both times I had an amazing experience! I definitely recommend this place for some relaxation. I haven't tried any of the skin rejuvenating services. But I know that the massage therapists definitely know what they're doing! The staff is very friendly. The masseuse makes you feel very comfortable and does a great job being professional. I am planning on signing up for their membership.

My visit started out great but I had a chance to read a long note that was in my med file that stated a long list of derogatory comments about me( which I won't post here ) but it kinda ruined my day, what kinda of place does that! I'm a happy guy, I like to kid around but seeing that note was defaming. At this point I'm not sure if i should let it go or call my lawyer, I will say I won't be back! I'm guessing this is standard practice for this place. I digress

I just had my last hair removal treatment with Stephanie. She also does my facials and I couldn't be happier with the service. She is a keeper to be sure! The entire staff is great! My body really does feel beautiful! :

Wonderful and relaxing med spa. They sell an assortment of cool items in the lobby (think boutique). One point deduction because pricing fluctuates. They do have monthly specials, but if your specific treatment/service isn't on be on the specials list that month you'll pay higher price. Definitely worth checking out for all your spa needs Ps - request Shannon for injections she's amazing **

They changed hands recently. It was great before, we've gone here for 3-4 years, but they are now diluting all the Botox/Dysport. They said they "changed the reconstitution ratio" lol. First visit under "new ownership" they had to recalculate everything which was the first red flag. My wife and I both came back less than a month after injections when it lasted 3-4 months before the business changed hands. The injector got SUPER obviously awkward when confronted. Save your money. Lots of good medspas around here that aren't shady.

This place is amazing in every way! The staff is very friendly and helpful! Beautiful place! Happy I found this med spa

Excellent service! The massage therapists are amazing, professional and very knowledgeable. The facial was great! Highly recommended, plus the membership program is worth its value!

I had researched laser skin rejuvenation so thought it would be ideal. I have wrinkles around eyes and some sagging neck and facial skin I paid for 2 treatments of neck and face laser skin rejuvenation (4) total. Along with products sold to treat skin after procedures and daily. Procedures were painful but I will do anything for vanity. I was told it could take months before I would see result. It's been almost 9 months and so far I don't see much difference I spent over $1100 and now believe it was a waste of time and money. The staff was very nice but Dont waste your money!

I saw LaDonna in March and the massage was great, we actually talked majority of the service which I wasn't used to but she was great overall and helped me relax. With a little extra $ left on a certificate I decided to schedule another prenatal massage with LaDonna for May. I was scheduled for a Saturday but she said she might be able to get me in on a Friday.

This was told to the staff booking me as well and she asked them to make a note in the system as well. I followed up on the note twice prior to May but never got a definite answer about accommodating the request. Fast forward to today, the date of my appointment. I hadn't gotten a confirmation call yesterday about today's appointment so I decided to call and confirm myself.

This is when I learned I was on a "waitlist" and not actually scheduled. Due to reasons out of Body Beautifuls control (LaDonna hadn't confirmed her work schedule), my appointment was just floating around. Twice they were supposed to call me back with an update but I ended up calling instead (my appointment was at 9, but 8:50 they still hadn't called) While I understand they have no control over an employees choice to work a specific schedule, I do feel I should have been contacted and offered an alternative solution but instead I was doing all of the calling (4 times to be exact) and asking all of the questions.

It was very unprofessional and upsetting given that I booked this appointment in March and had adjusted my morning around it. Now I have a credit at the spa and can't say I'm certain I will be using it. Also I was expecting something different for a spa in the Arcadia area, it could use a bit of refreshing but the services provided make up for its appearance I suppose.

It upsets me to leave this kind of review after my experience with this place because I try my best to give places and people the benefit of the doubt but I feel it's necessary in case someone is considering this establishment. Please, take your money elsewhere. I was given a gift certificate to get a massage by my boyfriend as I have severe arthritis and I've been wanting to take a day off work to fully relax and enjoy it.

When I first called to schedule my appointment, the girl who answered sounded very short and as if she didn't want to be on the phone. I told her I was calling to schedule an appointment and she put me down for 2:00. She never asked what I was looking to come in for or even explained anything. This was my first time, so I was unsure what the process was so it was partially my mistake for not asking what the process was and assumed I had to go in and tell them what I wanted.

I arrived 30 minutes early. The greeting I received was awkward but I gave them my name. I was told to have a seat but I was confused about doing so without filling out paperwork so I asked if I was to do so. The girl was like, "Oh yeah, here you go." As I'm filling out the paperwork, I begin to realize that none of the questions seemed to pertain to the service I wanted.

At one point, I asked her if I had the correct paperwork but then dismissed it because I saw questions asking about allergies so I figured maybe I was ocerthinking things. I was utterly confused but did not want to seem like I was nitpicking so I handed over the paperwork and took a seat. I got called back by a nice woman and she said, "So is this your first time having a microdermabrasion?" I immediately let out a "whoa" and explained the miscommunication done by the front staff and told her I only wanted a massage and that I didn't even know what a microdermabrasion was, and that I was scheduled for this without being asked what I wanted.

She looked upset but reassured me we would go to the front desk to get what I wanted. I apologized to her because I felt terrible that she could have had a client for her services but instead, didn't because of what happened! So off to the front desk we go and I explained what the situation was. They apologized and told me to come back at 4 pm for a hot stone massage that I wanted.

I was worried at this point and didn't even want to return but I did and wish I had just stayed at home instead. The massage was okay and the woman who did it tried her best to make me feel relaxed and less tense from my arthritis. I did NOT get the hot stone treatment. Instead I got charged for the hour long massage ($89) and didn't even get the remaining amount left over from the $100 gift certificate.

To be honest, I don't even want it. After my experience that was supposed to be relaxing, welcoming and stress free, I left trying not to be that rude and upset customer even though I was trying to hold back frustration and tears, and left with the intention of never coming back or recommending this place to anyone! Also, ALWAYS check the reviews on yelp instead of putting your trust into the reviews left on Google.

Completely misleading and after reading the reviews on here, I can say the reviews on poor customer service is very spot on and accurate. First impressions are everything and my experience here was enough to make me want to speak out and warn others!