Experience true Napa style in the middle of downtown. We're a local's favorite with an perfect visitor's location by B & B's and close to world-class wine tasting, shopping and dining. For around a decade we've specialized in providing professional services and personalized treatment without the pretense and expense of a spa.
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Reviews (10)
Dani Kerner
Jun 19, 2022
Melanie Witmer
Mar 11, 2022
This is a quiet peaceful day spa that was inviting as well as welcoming. The staff were very professional and friendly. I took my two older daughters here for a girls day and the treatments were relaxing and the estiticians were very knowledgeable of the products used will definitely return Thank you Blue Water day Spa :
Dominique
Jan 12, 2022
This business has the worst customer service and rudest management I've ever encountered. First, they move my appointment to an earlier time because they made a booking error. I told them I was coming from a winery and will not be able to make that time and wanted the time that I booked. They said it's no longer available, so I had to rush to leave the winery early but still ended up 30 mins late to the appointment. Second, they charged me for the whole 1.5 hour massage but I only got 1 hour because I was late for the appointment they wrongly booked. Next, I email management about my disappointment in their customer service and how they treated me.
I explain that I'm not looking for compensation I just want to give feedback. Kimberley(manager/owner) straight up harassed me via email and said "we are not threatened by you and we don't bargain, we have standards" bla bla bla the email is lengthy and shockingly stupid. I can't believe they treat their customers like this. I'm not the only one the management fought. There are some pretty bad reviews out there. I should have listened to all the bad reviews. Will never come back.
I explain that I'm not looking for compensation I just want to give feedback. Kimberley(manager/owner) straight up harassed me via email and said "we are not threatened by you and we don't bargain, we have standards" bla bla bla the email is lengthy and shockingly stupid. I can't believe they treat their customers like this. I'm not the only one the management fought. There are some pretty bad reviews out there. I should have listened to all the bad reviews. Will never come back.
Cristine Mcguire
Nov 12, 2021
Blue water day spa was the perfect place for my day of getting pampered. I started with the full body exfoliation, and shea butter wrap, it left my skin feeling so smooth, my massage after was divine, it was so relaxing and my therapist found all my tight spots. Left me feeling smooth and less tight. I ended my day with a facial. My frist ever and I loved it. The ladies were very knowledgeable on products, and recommended products best for my lifestyle.
Nancy Ortiz
Jul 24, 2021
Anne Beech
Jul 20, 2021
Cheri Andre
Jun 19, 2021
Byllee Kairy
Dec 05, 2019
My wife and I had a wonderful time at your spa! We got a much-needed massage and left completely happy. The new place is beautiful! We were previously patrons at the last facility and love that one just as well but you guys did a great job creating a peaceful beautiful environment. We will be back for sure! Thank you to our for doing such a great job! I remember their names going in but I was so relaxed going out I simply forgot LOL but thank you thank you thank you
Anna Liza McDaniel Anunciacion
Jun 02, 2019
We've been a patron for many years now but yesterday was the worst service we ever had. My sweetheart masseuse told him that she will be back in one minute and 10-15 minutes later her coworkers couldn't find her. The receptionist apologized to us and told us that the owner will call us but no phone call either. Definitely not happy about everything and definitely owe us a 90 minutes messages and an apology!
Rebecca Sierp
May 14, 2016
My husband and I were in town for a long weekend and decided at the last minute to visit a spa. With so many choices in the area, I made a decision based on the reviews. I am very happy I picked Napa Massage and Skin Care! Stella & Addine were amazing! While checking out, we had the pleasure of meeting the owner. Everyone was friendly and professional! We will definitely be returning next time we are in town!