Elements Hot Tub Spa

It was a great experience. The sauna and jetted hot tub was relaxing and soothing. I liked that everything we needed was in one room. I appreciated the friendly staff upon entering the facility and I gave a 20% gratuity however, something was missing upon our exit. I did not hear a thank you or come again! Overall I would return for the facility was really nice and we were relaxed after out treatment.

The Earth room was amazing! We had such good weather for the outside hot tub. Couldn't have asked for a better night. Great service, everyone was very friendly and knowledgeable. Will definitely be back here at some point.

The staff was very friendly. The hot tub room was very clean. The massage therapists were also amazing and very kind.

Best place to go to relax and rejuvenate after a long work week. Staff is very nice and the whole place is just welcoming and relaxing. The piece is not bad either.

Nice, relaxing and a fair price. Lots of good restaurants in the area to eat after a nice couples massage.

Massages here are dependably awesome. Great for couples! If you pick a hot tub room, the water room with the steam shower is arguably the best one. The saunas are nice too! All-around great spot. Be sure to book in advance, and treat the staff nicely. We want this place to flourish!

Been going here for a few years now. I love it but I'm not sure if it's because of covid the quality of the rooms have gone down a little. But it doesn't change how I feel about the place. The staff is always friendly and welcoming.

Great experience every time. The hot tubs are always in fantastic condition and the front desk staff are extremely professional and helpful. The massage therapists take the time to review your intake form and check in with you during your treatment. Would highly recommend.

Really good experience. I buy the hot tub specials. I have no problem getting a tub.

Love this place! Hot tub rooms are beautiful and relaxing. Add a massage and it's pretty close to heaven on earth.

I made reservations for a couples hot tub and massage. Took the day off work and waited the entire day for the appt, to arrive, and find out you were only booked for a 30 min tub. We were offered to stay and do the tub only.or there was room for one person to get a massage. (What are we to do wait while the other gets a massage?) people have lives and busy ones at that. It's very disappointing when you look forward to something and use work time and end up leaving with nothing.

Amazing experience. Will definitely be back. Love the atmosphere and the surrounding area is great as well for eating and shopping

We were greeted at the door, offered water, and escorted to our hot tub. We had the water tub one day, and the fire tub another day. Each selection at elements has unique characteristics.

I'm rating the masseuse. I've never had a professional massage before. I went for a couples massage and I'm an anxious/nervous guy. My masseuse was Cleo. She made sure I felt completely comfortable and communicated very well. She was so friendly too and seemed to genuinely care about my experience/stress level. If it's your first time or you're an anxious person, ask for Cleo!

My daughter gifted me an 60 minute session for my birthday. It was awesome. Very relaxing. I would deff go back. The staff are very friendly and helpful.

This was my first professional massage and I absolutely recommend this place and Cleo for anyone thats nervous! Cleo was AMAZING and answered all my questions kindly. I definitely plan on coming back and the massage was well worth the money. The atmosphere is incredibly relaxing.

This business would get more stars if the reservations system was worked out better. I am aware of three methods of booking a massage. First is booking online. I don't recommend this because the system accepts your booking but doesn't inform you that it may not be with the therapist that you requested in the comments box. I only found this after getting an email confirming an appointment with a therapist I didn't know.

That led to rearranging my schedule to another time when my preferred therapist could see me. Second is calling on the phone to book a time. I did this even though the person receiving my call seemed to fumble through the booking process. When I arrived at the appointed time I was not on the schedule. Someone had booked me for a Thursday massage and not the requested Tuesday time slot.

Again I had to rearrange my schedule. I have concluded that the best way to book a time with your preferred provider is to physically go to the office and make the appointment while standing in front of the desk. Not aways convenient. The therapists and staff are wonderful. Just need to get the appointment bureaucracy sorted out.