Myspa Miami

Bach party quick girls massage between events. This spa is located inside the Intercontinental Hotel on 1 Ocean Drive. Take the elevators in the back behind reception to the spa floor. We had two one hour massages and one facial. The spa facility had a steam room and sauna but no whirlpool or spa. We had the last appointments for the day and the amenities were bare: no combs, lotions, razors, 4 towels left out.

My massage was good, very much needed with a glass of champagne. There's a special on Groupon but I called beforehand and they honored the price. Caroline was super nice in booking our appointment.

Very friendly staff, superb customer service Caroline at the front desk provided a great experience.

Professional demeanour upon entrance, ambiance is ok until once you reach the relaxation room. The relaxation room for starters its a small room of about 200 sqft so either 2 people on each side of the room (only room for 4 people at a time), plus people do not RELAX they start jumping on their phones & talking loud. There was entirely too much traffic in the relaxation room when I was waiting on my facial. 4 girls just chit chatting loudly ruined the ambiance.

Also when receiving our couples massage it was loud when they were preparing the paraffin, & I had 5 services that day which made me realize each of my services were rendered by CUBAN women that tend to talk too much & they are on their phones all the time. IM CUBAN ITALIAN so I can speak on this but my EYES dont LIE & I was disgusted by this. However Caroline constantly handed us champagne :) Diana was extremely attentive & excellent service. My boyfriend still wants to give this place another shot but I told him theres better.

As a mom of four, I rarely get a moment to myself. On a whim while staying at the Intercontinental, I decided to book a last minute facial. After seeing my options, I went with the hydrafacial. I've heard many friends do these and they aren't available everywhere so I hopped on the opportunity. Upon arrival, I filled out a quick information sheet while sipping a mimosa.

The ambiance even in the lobby already has be relaxed. I didn't wait more than a minute and was already brought back to a changing room and then relaxation room. I can't describe the calm that came over me once I entered through these doors. This place is beautiful! MarLyn came in after a bit and brought me to the room for my facial. As if I wasn't already as relaxed as I thought I could get, I became so at ease with MarLyn, I thought I might fall asleep!

I refuse to do invasive procedures and scared to death of needles, so this is as close as I get to medical grade facials. I'm so happy I took the advice of the staff and did this facial. Seeing all of the impurities that came out of my skin (they will show you them if you want), was eye opening. The best part, my skin feels so smooth and healthy. Ask for MarLyn if you try this place out. She's amazing with her hands and has a beautiful demeanor and presence. She's the best!

They will bring you in via an "email promotion" then they will give you and Intro about the facility and the services available to you and then they will tell you about the ELEMIS promotion so that you can buy something. After you finish and you get ready to go home the manager with the heavy "British" accent will give a different price for the ELEMIS products "higher" which is completely different from the what was introduced at the beginning. Sounds like after some sarcasm thrown by the manager when I was paying needs to be converted in proper communication and training towards their employees.

Not coming back here. First and last. Had a facial appointment scheduled for 3/14 but after the ordeal I told her to cancel. Adios! I will continue to get my services at the Setai and Fountainblue. Thanks but no thanks.

Great Spa. Beautiful Decor and ambiance. My Husband and I both booked the 25 minute massages, we were greeted with smiles and brought to the locker rooms which were clean and welcoming. We sat in the Relaxation Room where we were offered tea or infused water or the option of a Mimosa. The massage was very nice and relaxing. I would definitely return.

Amazing experience! I had an exfoliating facial with Rita. She was super kind and professional. She explained each stage and make me me feel super relax. They use good quality products on you. The staff is very friendly. I am definitely coming back.

Very nice place. I came with my dad for his birthday. Very friendly staff. My dad liked it. The steam room is nice. They have a Sauna also.

Going in for my 1st ever massage @ My Spa, my body felt like a broken lawn chair. The stress of months of bs came pouring out of me in tears, laughter & untied knots, thanks 2 Kimberly's gifted hands. Fifty minutes w her changed so many molecules in my body & mind that now I'm a regular. Hat tip 2 Caroline, spa director - listens 2 clients & delivers what we need. And thanks 2 Marilyn who took the time 2 explain the different ingredients in their organic soaps (quite a collection!). Trust me, every BODY deserves a massage @ My Spa.

Nice facility and friendly staff. A number of things I typically enjoy weren't available: they don't take spafinder gift cards, no jacuzzi, and relaxation room didn't have any snacks.

The massage was great and so was the facial. My friend said the pedicure wasn't worth the price because the seat was uncomfortable. She said the music was tiesto (not good). The relaxation area didn't have enough chairs (4). The steam room was out of order. Also the food at the pool bar needs an update.only unhealthy food available. Menu looks like it was written in the 80s and never retouched.

The pool is also kind of ugly and small. I don't know if they always cover 4 hours of valet fee when you have services at the spa, but that was the deal we got with TravelZoo. We went 36 minutes over and had to pay full price. Which means to get free valet, you don't really have time to enjoy the other spa amenities beyond your spa services.

I am just received a Mani-pedi at MySpa in the Intercontinental Hotel Miami. There was NOTHING special about the pedicure. First, my Pedicurist didn't speak English, and I don't speak Spanish and was constantly sniffling. Secondly, one of the two jets of the foot tub worked only half the time. Third, you don't get a comfortable massage chair, you sit on a stained white pleather bench with a random faux fur blanket folded underneath of you. Also, the color selection is MINIMAL to put it kindly. Pastel/light pink is the trending nail color, and they didn't have it. There was nothing "spa-like" about this experience. I am so disappointed.

This spa is a piece of shit. They have idiots like Caroline running the place. She thinks she knows more than the clients. Spa looks great on the outside then you'll realize you're getting massaged with cold hands in a cold room and it completely takes away from being relaxed. The prices are crazy but not worth it. All the MIAMI spas are pretty much priced the same but I've had way more rewarding experiences at the spa inside the JW Marriot Marquis and also inside of the Epic, you can find Exhale Spa which is usually my first choice. Thy also have 2 other locations, on south beach and Bal harbor. Not sure why I strayed away from that.

I'm rating the fitness center of the Miami intercontinental. It's really great in terms of hotels, you have free weights, benches, squat / shoulder bench, even a pull-up bar, cable machines for functional training, a wide selection of cardio machines, and also wide range of machines (upper and lower body, many machines). Nice flavored water at the entrance

Ms. Marilyn and Cindy have hands of Heaven, personalities personalities of Angels. Oh what an experience! This spot was definitely a 10 Star business located inside of a 5 Star hotel! Everything was perfect from entry to exit! Once I located the spa which was on the 4th floor at the beautiful Intercontinental Hotel, it was true heaven from there! We were immediately greeted by very nice lady that was at the front podium who had us sit down and complete paperwork regarding on massages and preferences.

We were offered beverages such as champagne and mimosa as we were introduced to our masseuses. My husband and I were able to get massages in the same room and it was beautiful. So nice and tranquil. We were given robes and slippers to put on as we prepare for our 2 hours of pampering. My masseuse Marilyn had hands of gold! She was very very good by pin pointing all of by stress triggers as providing the best massage that I've ever received.

My facial was just as stellar as my massage. The products were all sinfully delightful and my skin was smooth as a baby's bottom when she finished. I swear I could have stayed on my massage table for another 3 hours if I didn't have an agenda for the day. After our facials were completed, we were given a detailed assessment. My husband and I were shown many products that were available for purchase to relieve the stresses that our skin constantly endures.

There was no pressure with buying anything, just recommendations. Immediately following our massages, we were shown the relaxation room which was just that. All you can hear was running waters and a tranquil scene of running water down a beautiful tiled wall with different warm colors on it. I highly highly recommend this spa to anyone in search of a fantastic masseuse, beautifully decorated clean space, professional service and a relaxing time.

A few days ago I had the pleasure to treat myself at this spa and without a doubt I have no reason to complain. As soon as I walked I was welcome warmly by a young lady named Katiuska goes by Kat as she had told me. As she walked me to the back she cared to ask How my day was going made me laugh and he silly remarks I told her I was having a stressful day and so she gave me a warm hug and said she you'll get treated as royalty here.

And so I did! The staff was amazing the locker room were spectacular. At the end of the day I did have trouble with my locker but kat took time out of her busy schedule to help me out 3 TIMES! and never gave me a sign of bothered. I'm grateful for her service towards me. Can't wait to go back and see her.

So I went back to the same girl (stylist) a couple weeks ago and decided to cut my bangs and blow dry. I explained to her what I wanted. and she immediately started to cut. I freaked out because she cut my bangs so short! I immediately told her what are you doing? That is too short she was like Oh I'm sorry I should've asked you how short you wanted them first. Let's just say this was the worst hair cut experience I have ever had. I've never been to a stylist that would just start cutting without asking.

It was too late the damage had been done already. I will upload a picture and I will say the picture is already a month old. As I cut my bangs on Cinco de Mayo. I started to cry of how embarrassed i was because my bangs looked horrible. The worst part is the price of the cut includes the tip which I feel should not have been included for this horrible service.

Yes the girl is fast for drying hair but she is too worried about getting things done then giving a quality experience. I was rushed to go back to work so I didn't even complain to the manager. I just had to put my big girl panties on, wipe the tears away and clip my bangs to the side. luckily she hadn't touched the other side and was able to cut that but honestly the picture will explain its self I have uneven bangs and I've got at least another month before one side grows to the point where I can cut them again to get the style I really wanted.

MySpa is a good looking spa but has flaws. For the service rendered and prices paid you would think the experience would be breath taking. You would think as a first timer, the staff would go far and beyond so that your experience would be memorable, wonderful, engraved in your memory so that when it comes to recommending.one doesn't hesitate.

Well neither happened for me. You'll ask for management and you'll left on hold. MySpa is like a nice looking car, it has all the nice lights and buttons but it runs poorly. MySpanice looking spot. It was clean but they waste too much plastic cups and I didn't see recycle bins. Imo I give my first experience one star, perhaps on a different day or time a potential second experience would be different but as they say, first impressions do matter. I won't be returning.

Kevin at MySpa has restored my faith in humanity. Tonight, after getting the MOST amazing raindrop massage from Rita (she put me to sleep, actually.it was amazing), I got dressed and walked out to go back to work in the building adjacent to the Intercontinental. Two hours later, as I was sitting at my desk, I realized I'd forgotten all of my jewelry and watch on the bench in the ladies locker room (all told, valued at about $1,500).

I rushed back, and as it turns out, Kevin, the concierge at MySpa, had found it and turned it all into security at the Intercontinental. The watch has great sentimental value for me, and I would have been devastated to lose it. I am a MySpa member, and these people are just amazing, top to bottom, in their customer service, spa services, and ambiance. Highly, highly recommend. Thank you a million times over, thank you!

This place is absolute perfection!they completely blew me away. I got a massage by Susanna and a facial with Vanessa (la brasilena) and they were both soo sweet and provided excellent customer service I had an amazing time n really appreciated the champagne.the facility and services were well worth the cost.will make sure to come back on my next Miami visit!i love MySPa

I finally decided to pamper myself and I'm glad I decided to go with MySpa at the Intercontinental Hotel. All of the staff including Alejandra in the day time, Kevin in the early evening, and the manager Candice are always so nice to me and my guests to ensure we have everything we need at a moments notice. The pool is amazing (heated) and I can go in there 12 months out of the year.

The relaxation room is what hooked me and I've taken many breaks from work to take a much needed half day nap. Tranquil music always and the gym has all of the main equipment to get a complete workout in. 5 stars for sure. Oh also great Pizza poolside at the Blue Water Cafe. Ian C.

Really nice spa area. I haven't gotten any spa services but I enjoy using the sauna/steam room. For a hotel spa it's one of the nicer ones I've used and you don't need to have a spa service to use the facilities. What I liked; The Sauna, Locker Room, Bathrobe Room for improvement: They should consider playing some light spa music in some areas.

Maybe some aromatherapy in the steam room. Steam room was moderately hot but not hot enough. There is a lot of waste with the plastic cups but no recycling bins. Wasn't a fan of the smell of the body wash. Pear smell maybe? Overall it's a very nice amenity for hotel guests. http://MDRealtyMiami.com

I am a client of Vanessa's for more than a year now and her service has never been anything less than excellent. One of the best manicures I've ever gotten! MySpa is a great place! Clean and the ambiance is very soothing. Definitely recommend!

I just had an exceptional massage by Juan. One of the best I've ever had. I wish I could separate the massage therapist from the spa, because I would give him 5 stars and the spa 4 stars. I am typically a good tipper, and I don't like when a business automatically adds a 20% gratuity. I would have given him that, but it should be my choice. Juan's hands are amazing.

I was recently invited to try a complimentary 50 minute gentleman's facial and also enjoy the relaxing area, sauna and poll areas. My afternoon began with a glass of champagne and an introduction to my skincare specialist. She took me on a tour of the facilities and explained each areas uses and importance. Once we were finished with the tour she led me to the men's locker room and told me when I was ready to meet her in the relaxing room.

The locker room was classy and quiet and offered every amenity needed from razors to mouthwash to shampoo & conditioner. I hung up my things and dawned the robe I went to enjoy the relaxing room. Suzy, my specialist came and got me when I was ready and led me to the many treatment rooms. She then proceeded with. Read More At: http://2views1life.blogspot.com/2014/07/myspa-experience-at-intercontinental.html

The most well-spent $15 if you're staying at the intercontinental miami. The $15 gets you unlimited day access to the steam, sauna, and rain shower room :) after all that relaxation you have access to the rain showers, you'll never want to take a shower in your room ever again! my favorite room was the steam room, i can stay in there forever and enjoy the humidity and heat. i loved the cold towels (i believe they were lemongrass scented?), make sure you take one into the steam/sauna rooms so that you can drop your temp a little. other than that, clean facility (showers, lockers, restrooms). great amenities, enough for you to get completely ready before stepping out of the spa.

I went in for another massage since I had purchased two CoupTessa deals. I was able to book the same day. Got there about 30 minutes early. The attendant at the front desk said my masseuse was ready for me anytime before my scheduled appointment time, which was ready a nice gesture. I asked for some red wine and it was immediately brought to me. I waited in the relaxation room until I was asked to go to my therapy room.

She came five minutes ahead of my scheduled time. She asked me if I had any injuries she should know about and if there were any questions I wanted to ask her before my treatment started. Very attentive. Massage was good. Didn't get the name of the masseuse, but she was good. I prefer Liz though. She has the most amazing hands and applies the perfect amount of pressure I like.

Check out process was a breeze. My credit card was on file so I just told them how much tip to add to the card and it was done. I was in and out with no wait time. Very different experience from my last one. In regards to the last review I left, Catherine Keeble, the spa director, got a hold of me and apologized for my experience. She asked that I come back and assured I would receive a totally different experience. I can't wait to go back because overall, I'm very happy with MySpa. It's one of the two spas I visit most often.

Let me start off by saying that this spa would have gotten a 4 star rating had it not been for the essential elements of a "spa" that were missing. The steam room was not working and when my self and several (5)other ladies wanting to use the steam told the spa assistant she told us to tell the front desk. Then the front desk told us that the steam should be coming on in 10 to 15 minutes. Needless to say, it never came on.

I went on Saturday to enjoy the pool and poolside services, as well the steam room and sauna. The pool was perfect! There were enough towels and they kept them fully stocked to you never had to ask for one. I was able to enjoy the dry heat sauna, which was lovely. And they have this shower called the Drench. It is like taking a shower in a natural water fall. I loved it. I will be back again, hopefully they will have fixed the steam by then.

Went here for Spa Week, $50 for a 95 minute mani/pedi. I thought, "Wow that sounds awesome!". It wasn't. The Intercontinental lobby is beautiful, the spa was pretty. My mani/pedi was OK, and it only lasted an hour, not the 95 minutes I was supposed to get. It's valet parking only there, and you'd think that when we checked out, the spa's front desk girl could have told us that if we validated our ticket, parking would be free. Nope, we got all the way outside to pick up the car, and the valet gentleman told us that, so we marched all the way back up to the spa in order to save the $9. Wouldn't come back, not even for SpaWeek or SpaMonth.