We believe your experience should be luxurious, comfortable, and customized to your individual needs. We are committed to bringing you results-oriented treatments and impeccable customer service. Our amenities set us apart - we offer lots of extras including a luxurious robe and slippers for each spa service.
Curl up in our relaxation area while you sip on a complimentary beverage. Included with most of our treatments are aromatic foot soaks, warm neck wraps, hot towels and lots of other extras. 10:00am-4:00 p.m. Services are available 7 days a week by appointment only and subject to availability.
Curl up in our relaxation area while you sip on a complimentary beverage. Included with most of our treatments are aromatic foot soaks, warm neck wraps, hot towels and lots of other extras. 10:00am-4:00 p.m. Services are available 7 days a week by appointment only and subject to availability.
Services
Seasoned spa-goers, the pair brought back many ideas from spas they had visited around the world. Their goal was to incorporate all their favorite treatments under one roof! The two also take pride in offering a great place to work that is family oriented and team driven. The owners have also made a conscious decision to make their spa green.
At Spa At Biltmore Village, we offer the highest quality combination of spa services, including massages, facials, body wraps, manicures and pedicures for a comprehensive spa experience. Our highly-skilled and attentive staff will personalize your sessions to address your specific needs. We employ the quickest and most effective professional waxing techniques to keep your skin silky smooth.
Spa at Biltmore Village offers a wide array of Spa Parties: Weddings, Birthdays, Girls Night Out, Teen Birthdays, Prom Night, Baby Showers, Red Hatters, or we will customize a party just for you! Mother/daughters, best friends, and couples, can enjoy any of our treatments side-by-side in our couples massage room.
PLEASE NOTE - All prices, services, and hours of operation are subject to change without notice. RESERVATIONS - Our Spa Reservation Agents are available to advise and assist you with treatment selections. Please notify us if you are taking any medications, have had recent surgery, are pregnant or have any other health concerns.
Reviews (13)
Pennysfrmheaven
May 14, 2022
My experience was extremely superior. From my not being able to find them (I'm not a local) to someone coming to find me standing on the street. From the foot soak, to the massage, and the gracious farewell, all was done with excellence. Elizabeth my guardian angel who knew I love to shop, gave me a awesome place to shop and offered, can you believe it, to walk me over because she couldn't remember the name.
She looked up the name and called me back with the shop's information, AWESOME! In my line of work, I'm big on excellent member (customer) experience and also excellent employee experience, I'm HR. Those people are happy staff members and it shows! Thank you, and again thank you!
She looked up the name and called me back with the shop's information, AWESOME! In my line of work, I'm big on excellent member (customer) experience and also excellent employee experience, I'm HR. Those people are happy staff members and it shows! Thank you, and again thank you!
Caroline Canning
Mar 26, 2022
Pros- kind people, covered all basics (full body massage and facial), water/tea/champagne provided, quiet environment, and great communication prior to appointment. Cons- small area to relax, unexplained male masseuse for service, services are standard nothing above and beyond in terms of treatment (facial consists of wash, exfoliate, mask, mositurize- no extractions or enhancements offered or addressed), no amenities available (ie shower, sauna, etc.)
Nancy Teague
Mar 19, 2022
Ruth Zyry
Aug 29, 2021
Erin Velsor
Aug 15, 2021
After a string of really bad massages in the Asheville area I cautiously booked my husband an appointment here for a massage for his birthday. I am SO glad I did! This place is a hidden gem as you get a high level of service without the chaos of some of the other spas in the area. My husband said Melissa gives a phenomenal massage. They really know how to set the tone just right for relaxation and make you feel special with some treats and pampering in the lounge. The staff at the front go above and beyond as well. Will definitely be back!
Heidi Clopton
Jul 20, 2021
Kevin Rayan
Jun 20, 2021
Patrick Connelly
May 10, 2021
The staff here is fantastic. My wife and I both got hour long massages and it was a great experience. We scheduled ahead and they were great about reminding us of our appointment. Once arriving, they made sure we had everything we needed and were comfortable. After the massages they were not pushy about leaving and let us take all the time we wanted. We'll definitely be coming back here next time we're in Asheville
Stephanie Steen
Aug 17, 2020
My husband and I traveled from Nashville to spend the weekend in Asheville for a quick babymoon! The Spa was the perfect way to start the weekend! The front desk manager was very communicative and flexible with scheduling! All of the staff went above and beyond to make sure my experience was relaxing and special! Will highly recommend to all of my friends and family traveling here in the future!
Jenn Strang
Feb 06, 2020
I was in town for work for a few days and spontaneously called to see if they could squeeze me in for a massage and pedicure. I had left a message earlier in the morning and received a prompt call back when they opened. The booking and check-in process was extremely easy and pleasant. The massage experience was amazing. Greta did wonders to work through a lot of excess stress that I had been holding in my back and shoulders. I highly recommend her! The pedicure I received was excellent. I will definitely be back when I'm in town again.
Haley Banks
Dec 21, 2019
My first time getting a massage. You are greeted as soon as you walk in. I simply filled out a one page form and they asked about what I'd like to have focused on while I had my neck wrap and feet soaking. I had a wonderful massage and facial I will be going back. I would definitely recommend. Wonderful customer service and they care about you as a person! I felt so relaxed and still do hours later. I loved everything the oils, they offer refreshments, everything was clean and such a calming place.
Dave Smith
Sep 19, 2019
Pat Speake
Jul 15, 2019
The Spa at Biltmore Village is wonderful. We received an incredible gift for a massage (including a scalp massage) and a facial. They started soaking our feet in warm water and salts, with a neck warmer to relax us. The hour plus body and scalp massage was the best ever. My therapist was sooo talented! The facial (my first) made me feel 10 years younger. They followed the experience with a glass of champagne, which was a nice touch. Check out the Spa at Biltmore Village, you'll love the experience!