Her Alibi

Jade is an excellent hair stylist who works tirelessly foiling & cutting my thick hair to my latest style just as I request with no hot spots & lots of blonde. I always leave feeling beautiful & fabulous & with a belly of laughs. I have such fun laughing w Jade. Darcy is a talented, knowledgeable nail technician always up for my nail art challenges which Darcy makes happen effortlessly & this gardening, nail biter's hands looks pretty & feminine thanks to Darcy's expertise.

Best hair cut ever from Brittany! It's exactly what I was hoping for. She was so patient, knowledgable and skilled. It's the best haircut I've had in Helena. Thanks, Brittany Service: Haircut

I just got my hair cut and styled by Chelsea and I just want to say she's awesome! I was ready to take some length off and try a fresh look. She listened to what I was looking for, talked me through my options and in the end gave me a cut and style that was exactly what I was looking for. I have been to this salon a few times and each time was a pleasant experience. I recommend making an appointment, they are usually pretty busy!

Jade is amazing, and my daughter cannot stop ranting on about how much she loves it here visiting Jade and getting her hair done. She does wonderful work. Services: Bang trim, Hairstyling

Fabulous place. We had.an appointment and and still got in early. Stylist understood exactly what my daughter wanted and made her feel at very at ease, which was important as she struggles with anxiety. Absolutely excellent experience. This will definitely be our go-to for all her cuts.

I get my eyelash extensions done by Chelsea Luke, and she does such an amazing job. She took what I described and gave me exactly that! So happy! Definitely will continue to go to her! While I'm in the salon the rest of the stylists are equally as friendly. Such a great atmosphere:

This was about a month ago, I still greatly regret getting my hair done here. waste of time, money, and tears. I gave the stylist two preference photos for my hair. I spent over 7 hours there and didn't get what I wanted. She completely stripped my hair. I cannot believe she let me walk out of the salon looking like that, harsh lines and patchy. I asked for a balayage and got the worst highlights of my life.

I cried about it for two days. Then the stylist blamed me for "not knowing what I wanted". I highly suggest looking somewhere else to get your hair done unless you want to be belittled for not getting what you paid a hefty dime for.

Fantastic experience with a wonderful manicurist Denise! Denise does exacting work on pedicures-I can't stop looking at my beautiful toenails. She found the perfect shade of polish, did great with my problem nails, and waited til they were dry before I left. Perfection overall. I am looking forward to my next appt with Denise-this time I am also having a manicure!

I was lucky to get a same-day appointment since someone had to cancel theirs. So thankful! I needed a haircut so badly and if I lived Helena I would be a regular here. Jade was so wonderful and cut my hair exactly how I asked her to. I came in looking like a mess and came out like a movie star. Plus everyone was so nice and the prices super reasonable. Forgive my grays in the picture! I'm just not ready to start coloring but the haircut and styling was impeccable.

I've been to this salon several times, the last few times got worse and worse. My last time I was there the woman who cut my hair was being trained to cut hair to the point another stylist said "you need to tell her to put her head down" or also stopping my stylist to give a learning experience. I love a positive learning environment for staff but as a client I wasn't given the heads up I was going to be a guinea pig for a student, otherwise I would not have had her cut off all my hair.

I have incredibly thick curly hair she repeatedly would say "I just don't know if this is your texture or if it's uneven" and also tried to use thinning shears on me which tells me they aren't qualified to work with my texture. In the end I had a giant red mark on my neck, a mushroom for a hair cut and still paid full price.

Went in for a pedicure on a Saturday afternoon it was just okay. Due to COVID it had been 6 weeks since I did My own pedicure therefore was looking forward to a GOOD professional service. I will not be returning- bummer. Need to keep looking.

Great quick service. I received a Brazilian and a haircut. I will definitely be back for other services.

This was my first time at Her Alibi and I was very pleased. Abbey was great and she took the time to understand my style. She did a fantastic job on my hair and I love it.

Cheap, so-so service, but don't do good haircut. I would save your money and go for elsewhere for better haircut then stick with a bad hair cut for whatever is long enough for a good one. I have thick and straight hair. Layering the hair will requires some detail fine trimming; but this layering work, where I saw it with the back mirror they provided, my heart really just sinks.

I kept getting comment to ask if I cut my own hair after I got my hair from there. So if you have difficult hair, just go for elsewhere. They do provided 10days grantee, if you don't like your hair cut you can go back; but if your hair stylist just isn't good enough, what do good to have her to cut a few more inches of bad hair

It was just "ok." I traveled to Helena with my daughter for a spa day during her spring break. We booked two appts for each of us on a Friday am. We could not get massages since there is only one therapist, but we were able to book facials and pedicures rather quickly. Unfortunately, we were not scheduled at the same time (for the facials) so we had lots of down time.

This was not a true spa. There was no locker or set changing room or area to unwind during the wait so I also got a rather bland blow out. The salon was loud (not because it was busy) but because the staff was rather loud and generally unprofessional(discussions about lunch, etc.) during pedis. During both the facials and pedicures, there was lots of inactive time or wasted time.

My nail tech also spent an extraordinary amount of time using an Emory board to remove my shellac polish as opposed to soaking them in acetone like other salons. Still have calluses. and my polish is already chipped after less than 24 hours. facial was also just ok.ultimately we changed and prepped in salon bathroom with leaky roof. Price and tip were mid range. I really wish I would have spent a little more and booked at an Aveda location.

My husband and I were in Montana all week on vacation. We were in a lot of pain from bad backs and needed a massage. Most of the massage places were booked up. A massage therapist recommended Her Alibi. Koltan was able to get us both in within an hour. The salon is beautiful, clean and everyone is warm and friendly. The massage room is peaceful, serene, and very clean. Koltan is a the best masseuse I've ever had. Normally, I can't stand for anyone to massage my left leg because it's just too painful, but Koltan has a magic touch from head to toe! My husband and I highly recommend him. We left there feeling refreshed and relaxed.

Her Alibi is a great place for a massage. They are well priced and I've never had a problem getting in. Kolton is wonderful! I recommend the hot stone massage.

Oooh my. What a day to have hair. Note: while my review will mainly focus on my own very, VERY bad experience, I was part of a party where three people out of six ended up looking pretty good, so there is obviously a difference between stylists. Hence the 2 stars, rather than 1. That being said: I came here from out of town, I didn't pick the location, but was part of a group having their hair styled for a wedding. Knowing that stylists can be hit-or-miss, I was prepared to redo my hair when I got home from my appointment, and I'm very glad.

I didn't catch the name of the atrocious stylist, but she had a longish blonde bob. What follows is a list of the BS that happened: 1) When the stylist initially washed my hair, she rubbed conditioner all the way into my scalp. With fine hair like mine, that will mean grease up to a day early. She was also really snarky when I asked her to adjust the water temperature, which? 2) Knowing my own hair type, I asked her to use a volumizing product.

She didn't, when the hair was wet, but said she'd use a powder later. Ok. That isn't going to to be enough, but whatever. I had given up at this point. 3) She didn't use any kind of heat protecting product for drying or curling my hair. Which explains the extreme frizziness at the ends. 4) The curling irons were the bare metal, not ceramic-coated. Frizzy hair, you say?

I wonder why. 5) I asked for a very basic style; a side split, tightish curls away from the face (they'll fall as they're combed out). I got. some sort of feathered monstrosity straight out of a early eighties soap opera. It was so, so, bad, and when I carefully tried to guide her in a better direction, she responded that I can't expect more, with hair like mine(!).

If I didn't have a good stylist with good products at home, I might even have believed her (in fact, I make my own hair better several times a week.) It was so, so bad. I am at LEAST thirty years too young for this style. 6) I am fairly sure that the hair spray used (at least the one they had one sale) was Big Sexy Hair, which is a drugstore brand.

I kind of expect salon quality brand at salons, you know? Overall a big NOPE. I went straight home to comb out the curls and redo them, and looked ok, except for a failure of volume, but at least I didn't end up looking like a eighties disaster in front of fifty people. I feel really bad for my MIL, who paid for this.

I had an out of town wedding - coming in from California, so maybe it's my fault for not doing more research. I made an appointment for my bridesmaids and I for hair and makeup. My trial was.weird. Shaun, the owner, did it but not really. She said they were "rough drafts" of what it was actually going to look like. She really didn't put any makeup on me, only a bit to match my color and we disagreed a bit of what a cat eye should look like.

She was practicing on me with a dull pencil so it looked terrible, but again she said that it wouldn't look like that the day of. Well, they day of came and it started off weird. The girl at the front desk asked us if we hade appointments - we obviously did because we had two hours allotted. The communication wasn't great and they made us feel a little uncomfortable.

I liked my hairdo but not the makeup. I'm not a makeup artist but, they didn't use primer, eyeshadow primer, bronzer and I had to ask Shaun to trim my eye lash because she applied it crooked. I also had to ask her to apply said bronzer because I looked really pale. My bridesmaids were unhappy as well and I felt really bad that I made them pay for a service they could have done better on themselves.

I also felt like I could have done my own makeup and felt better about it in pictures. The staff at Her Alibi are not makeup artists, if they are, they are not prepared to do a whole bridal party. I do not recommend for weddings.

Super cute salon with nice people. Tara is amazing and does great color. I love her cuts too. I would highly recommend them.

Don't know who is reviewing this place but I went in for an underarm wax and can not believe what a bad experience it was. Didn't even get the name of the gal who rudely escorted me to the back. She said she only uses wax strip paper (which I hate). Admittedly, I had waited too long between appointments but it is because I was fearful I would have a bad experience. I did! I won't ever go back and am kicking myself for leaving a tip for such horrible customer service.

Just got my first pedicure done by Ashley B. I was with my two favorite people, and we were comfortable through the entire appointment with great laughs. We all got the ultimate pedicure that included a foot scrub, mask, hot wax, and massage. When we first walked in, we were greeted immediately and asked to choose any chair. The chairs are in a private setting which made the experience much more relaxing. I could go on and on but I am still so relaxed that it is hard for me to go in more detail :

I had a pretty lame experience at Her Alibi. I just went there for a French Bikini wax but it ended up looking just like a plan bikini wax so I asked her to just wax a little bit more. She spent about another two minutes on me and then proceeded to charge me an extra 10 bucks more than a French bikini, claiming it was a "customized" french bikini. What?

I still don't think what I got was more than a plain bikini wax but I got charged for a French bikini PLUS another 10 bucks on top of that! The price for a "customized" bikini wax isn't even on their list of services so I had no idea the cost until I went to pay, second, the gal never ever told me that if she spent another minute waxing me, that it was going to cost extra, third, it was just a ridiculous and made up charge.

The prices are way more than I pay for in a big city and the result was subpar. Nice girl that did my waxing but I recommend highly that anyone that wants waxing, go elsewhere.

I organized a spa day for my sister's birthday and Steph and Denise made it a great day for her. We all enjoyed the facials and nail services. All the stylists were fun, charming and delivered the goods!

I'm from out of town and wanted a mani pedi. I made an appt the day of. The location was easy to get to, parking onsite, decor very nice. the sevice not so good at any price.and I don't mind paying for a good service with clean implements. I think I would have gotton a better mani pedi at a walk in nail spa. My advice, ask for a nail tech to provide your nail services vs a cosmetologist. If I pass through Helena again, I would give them another chance if I could book with a dedicated nail tech.

I visited this salon the same day I had a *terrible* experience with Pure Hair Spa. Although they were near closing, and although I didn't have an appointment, the staff was very kind and accommodating. Heather cut my hair, and it looked great. She didn't rush despite the late hour, and never made me feel like I was inconveniencing her. The icing on the cake: my haircut cost less there than what I would have spent at the Pure Hair Spa.