Phoenician Salon & Day Spa

Called in appointment for a hair cut. Took a picture of what I wanted. Asked the girl do you know how to do this yes was her reply. She snipped a little here and there but left my hair a mess. I. could not really tell what she had done to my hair until I got home. I asked her if she had feathered my hair yes was her reply she did not do anything I asked. If you want to walk out looking horrible go there and you will. Now going elsewhere to have it fixed. Never will I ever go back to that place

Great service and friendly staff. love coming here for our family hair cut needs

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value Ashley cut my hair, she is very nice great conversation. I get anxious when I get my haircut and she went very slow cutting a little bit at a time best haircut experience I've had. Would recommend Ashley Services: Hairstyling, Makeup services, Pedicures, Manicures

The staff is very pleasant to talk to and they do an extremely good job. They don't get distracted with other people. When you are in their chair, they help you and pay attention to you.

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value Ashley made me feel beautiful again! The entire staff was very helpful and did an amazing my job! I will definitely be going here again in the future! 10/10 recommend! Service: Hairstyling

Only took a little over an hour for my eyelash extensions and they turned out amazing!

Always enjoy my time here, great service and very relaxing atmosphere. Highly recommended

Kylie is a great beautician! Always has a smile, great and friendly attitude, isnt afraid of friendly conversation. She knows how to do a bald fade.

In area working with my husband and needed my hair done and thought this place would be decent by looking at website. The stylist did a awful job on my hair! Got a pedicure and was not impressed at all! I would not go back to this place at all! Had to get my hair fixed at another salon! "Roots" on Mainstreet done a fabulous job!

The Phoenician is awful for many reasons. The women that work there are constantly on their phones (even when doing hair!), they gossip like teenagers and are highly unprofessional, and the work they do is of poor quality. Every time I've gotten my hair dyed, the color is never even and furthermore, never lasts more than a few washes. Box dye lasts longer than dye from this salon.

Another time, I asked for my eyebrows to be waxed and the lady legimately waxed them off. It took over four months for them to grow back. I will never go back there. Very unfriendly, ingenuine workers.

I have not been to this salon but recently attempted to buy a gift certificate for someone who lives in Hutchinson. When the gift certificate was not received, I contacted the salon and was told that I would have to contact a third party vendor, Instagift.com to investigate why it was not sent. Two weeks and approximately 10 phone calls later, my recipient still has not received what I have been charged for.

The owner/manager, Jamie McComb, has refused to speak with me when I've called or return my calls when I've requested to speak with her. The employee whom I've dealt with primarily has offered only to email their vendor on my behalf but not to make the situation right. The last time I called, the employee Carolyn told me that the owner was out of town for two weeks in Europe and no one had the authority to deal with a $50 gift certificate.

Maybe this salon is a lovely place, I will never know. My experience is that it is unprofessionally managed and operated and "the customer is always right" is a foreign concept there. What I thought would be a convenient way to send a nice gift has turned into a headache and a very bad taste for this salon. I have filed a complaint with the Better Business Bureau because there has been NO responsibility taken by this place for this situation, I'm just hoping to eventually get a refund.