Spa At The Woods

Critical: Professionalism No one wants a massage therapist who won't stop talking, and about negative things to boot.

Really nice experience getting a massage here! My masseuse was very knowledge and made sure to adjust the massage to my specific needs. However, I had a weird experience over the phone making my appointment. The receptionist I spoke to had an attitude and seemed annoyed that I was calling. She was short with me and complained that I was making my appointment "really far in advance." The conversation made me apprehensive about following through with the appointment and I probably wouldn't have if there were more spas in the area to choose from.

My girlfriends and I went here on a ski trip to Killington to enjoy and relax. We each booked a 50 minute massage and planned to enjoy the pool/ hot tub and sauna as well. It was by far the most disappointing spa experience all three of us have ever experienced. Our massage therapists were all different, and none of them were deep tissue as requested.

It seemed as though they may have been new graduates, as the massage therapists were so lovely but their techniques were lacking in flow and deep pressure work. However, that could have been completely over looked if we had had a better experience with the front desk woman. She was extremely rude, aggressive and frankly made the entire energy very stressful.

She consistently made rude passive aggressive comments that made all of us feel unwelcomed and rushed. We will not be returning on our yearly ski trips and will look elsewhere. What an unfortunate way to spend our time and a great deal of money for a disappointing experience.

I took my sister here for a birthday gift and the entire staff was delightful. The amenities of the hot tub, sauna, and pool were an added plus - were well maintained. We both got an excellent massages suited to our preferences. I highly recommend spending some time here if you are in the Killington area. Our time here was just what we needed after the last year and a half. Thank you for treating us so well.

We loved our massage treatments. Lovely facilities and friendly staff.

Visited today for a head to toe indulgence. I highly recommend Charlene as she was very friendly and knowlegible about the services that I received. I was impressed with my massage and facial and rate Charlene 5 stars. However my nail technician made my experience at the end very disappointing. After spending 6 hours at this spa I left mad and humiliated by my nail technician.

Several times she told me to pull my mask over my nose as it was sliding down during my Medicare and pedicure. It is hard to adjust your mask when your nails are wet. Then we I went to leave I was several feet from her when I was going out the door and she said loud voice that it was Vermont law to have mask on at, all times. I have COPD and was having trouble breathing.

Moral to the story don't use their nail technician if you don't like the repetitive covid police. She ruined my day at the spa that was very costly and I was so looking forward to this day. The girl at the front desk was excellent and so great when she answered all my questions before I arrived at the spa. What was to be an amazing pampered princess day at the spa ended in tears and I wish I never went as that one bad apple ruined my day.

After I left I called back and told the front desk to take my generous tip to the nail technician and gve it to Charlene as she deserves it. Of course i tipped both parties first as this is usual procedure before nails are painted and i realize the covid police didn't start to bully me to after the tip was payed. If your so scared of covid guit or hire an assistant to hover over your client to adjust their mask if it slips off their nose just saying.

I had a phenomenal experience here. I've been having some muscle tension/injuries, and the deep tissue treatment was exactly what I needed. Michelle was super attentive to my feedback and really helped loosen my muscles in the right places. Highly recommend!

What a peaceful place. A rainy day forced us off the slopes and to this spa. The location is beautiful, tucked away in a wooded area in a condominium complex. In the same building is the Killington beer company.a fun lively place on the weekend. The spa itself has great therapists and accommodations. Sauna, steam, swimming pool, workout facilities, all you need to spend a lovely afternoon. Strongly recommend.

Some of the rental units are pretty out dated, but we still love staying there. The pool and spa services are great!

Decent for the price but nothing to brag about. Was disappointed because no one told me when reserving that I could use the pool, would have been nice to know that was included. My masseuse was very kind and gave good advice. Overall good experience.