Arden Hills Country Club & Spa

First time we went to the spa it was great. So I got my wife a gift card and she went to use it for a massage which should include jacuzzis and steam rooms. They said due to covid she can't use the facility. This is march 13 2022. All covid restriction have been lifted since February 16 2022 for Sacramento county. They don't want to refund the gift card.

I went to a wedding here and I was impressed with everything. Great location, venue, service and food.helped make my friend's wedding a very memorable and beautiful event!

Amazing! We received full body Swedish massages and they hooked it up with the oils and the aromatherapy (is also a dope option). 10 outta 10 customer service, massages and pressure, comfort, and just the over all vibe. Felt like we were on an island. They got tea and chocolate too. Oh laawwd! The stream room reminds me of that movie the fog, got a little nervous but my pores thanked me after. Getting facials next month and another soon.

Best deep tissue massage I've had maybe ever. Briana helped me. She knows her muscles and where to push. I would go again.and again and again!

After showing us where our locker rooms were, we were given no other instructions where to go, where to wait, what happens next as we were planned to have massages. Having to flag the same attendant down and asking her where to go, she seem unenthused/annoyed and rude in her response. The massages though were awesome and it was overall relaxing and enjoyable. Kenia was great.

After we returned to the locker room, other guests we're being walked through and we overheard the same attendant going over everything, including where the showers were, saunas, bathrooms, where to go, what to expect etc. It's disappointing to know that other clients received better service than we did while we were here. Walking out, I had asked another attendant what the other's name was and she had asked me if there was any problems.

I let her know my concerns and she explained that the girl is new and probably had "nerves". Understandable I guess? But being new doesn't give you the right to be snobby and rude. I just hope this serves as a learning experience for next time if you want to keep guests happy.

We are so excited to have our wedding at Arden Hills Wellness Resort. Kathy Cameron is so knowledgeable and we can't say enough about how wonderful she's been to work with.

I've been going to the spa for over a decade and I've always raved about it. Unfortunately, this last visit was terrible and l won't be returning. I hear Thunder Valley and Wine & Roses are so much better. I booked a spa day for my birthday with 4 of my friends thinking we could use the Jacuzzi after treatments. I was told when we checked in that the jacuzzi wasn't available.

This was the first time I heard this. I was absolutely not told over the phone when I booked five massages. Management must have changed because the front desk and the club manager were so awful. They told me and my friends it was up to us to read the website and confirmation email with the info. I never received an email and if I had, I doubt I would have read the small print.

In addition, the website only says "limited amenities." What was almost frustrating was the attitude we were given and no apology at all. They told us it was our fault. Never again will I step foot in this club or rave about it to friends. You have lost a lifelong spa customer Arden Hills. I really hope the owner reads this. A simple apology or even a kind attitude from your management would have gone a long way.

Very lovely grounds. Had prime rib dinner. Meat cooked perfectly and veggies were as well. Service was a bit slow. However, there was a fairly large wedding taking place. I as happy to see things returning to normal.

Shouldn't have been charged a 20% gratuity for a dirty room and no aroma therapy oil options. Very disappointed in my last experience. $180 for a simple 50 minute massage. Hot stones only used when i reminded him i paid for it like totally stress as so supposed to relaxation

The room itself was nice. We didn't take advantage of free access to the resort. A big downside is that after 7pm there is no attendants available should you need something. No 24hr service. The best part was the made to order breakfast. Byron the chef was very professional and skilled.