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Discover true relaxation at Waterlily Spa, situated at the Corner of Broome Street & Elizabeth Street Our program is all about you and your wellness sense of being. Our team of specialists will attend to your requirements with an range of services that will fit your schedule.
Reviews (28)
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Nicole R.
Jun 24, 2022
The rates are exceedingly reasonable here - we got the 2-hour special, and we each got a massage and a facial, and we both felt that it was the best 2 hours out of our entire day. The massage was invigorating and not TOO firm, the facial left my skin feeling clean and moisturized. All in all, I'm well satisfied and would definitely go back! Will be a repeat customer.
Abigail Z.
Jun 06, 2022
Wasnt busy in there so no wait. staff is friendly and puts in hard work! i would definitely come again.
Sideara St Claire
May 30, 2022
This is my favorite place they do hot stones at the end of the massage the price is great they're nice they listen to you I wish I could go every day
Jaime M.
Mar 30, 2022
Water Lily is very accommodating and highly serene. The relaxation vibe and friendly staff help me feel like a new person after every visit.
Gigi M.
Mar 22, 2022
No frills decor but solid massage and super friendly staff. I will definitely go back when I'm in the neighborhood. Tina was my masseuse and I highly recommend her.
Janine Young
Mar 20, 2022
Such a great deal when you need a massage. They are kind and professional and clean. I wouldn't take a shower there, but the massage rooms are kept tidy and clean, and the staff is conscientious about hygiene. I love Lilly Water Spa and you will too.
Marc S. E.
Feb 22, 2022
STAY AWAY DANGEROUS My fiance and I went for a two hour couples massage yesterday afternoon and my back is tremendous pain today. Usually we have a good experience but this time around it was totally different. The woman that massaged me got up on the table and walked on my back! The guy massaging my fiance said something to the lady walking on my back and she laughed and continued walking.

It did not feel right but I trusted Water Lily Spa to relieve my aches and tension in my muscles, not inflict pain on my back. I have to go see a doctor about this pain in my back now it's unbearable. The method of massage I received yesterday is dangerous and I am so disappointed that Water Lily Spa would do this. My fiance was not happy about her massage as well.

She felt her massage could have been better and did not relax her muscles. Not to mention the people giving us massages kept accepting phone calls on their mobile phones which took away from our massage. Please Note, my fiance and I have been going to Water Lily Spa for years and because of my experience yesterday we will steer clear of this place and I recommend you do so as well if your reading this review.
Michelle Flacks
Feb 11, 2022
Shari* was amazing, wow. I was in a bad place after snowboarding she really made me feel normal again. So amazing.
Jessicasb B.
Jan 08, 2022
Giving a 2 because they were able to get us in right away. Normally I love these places but this place was not it. I go in with my friend and I had 4 different people (4?) working on me every 15 minutes. One of the 4 had extremely long nails and cut me from his nail. The cherry on top- they only did my back for 1 hour - extremely rough and not relaxing at all.

I had to tell all 4 people to go lighter- I got my massage yesterday and have been in pain since waking up this morning because of how rough it was and only focused on my back. Wish I loved this place but onto the next
W. W.
Jan 07, 2022
I tried Water Lily Spa using a foot massage Groupon. Cindy was amazing -- I will definitely return. It's therapeutic (aka painful) not relaxing, but now my feet and legs feel MUCH better (I struggle with plantar fasciitis and shin splints).
Lily Bennett
Dec 26, 2021
This was an amazing amazing experience. We came in on whim and were seen right away. The spa was clean, simple and had a good ambiance. The massage was wonderful, just the right amount of pressure and great technique. The price was really what made this amazing- $28 for 30 min. A great deal anywhere let alone NYC! I'll be back ASAP.
Manuel Schonfeld
Nov 30, 2021
Massages are good, staff is nice as well. So why only 2 stars? For this incredible story: My massage was a surprise gift, prepaid with a gift card that was sent to my email just minutes before. I show the gift card and get a good massage. When I leave I am asked for tip. I say it was a prepaid gift, and the truth is, as it was a surprise, I didn't bring cash, only the gift card on my phone.

They insist (!) I go search for a credit card and return. I am somewhat annoyed being forced to tip on a gift and also because during my massage my masseuse went out 3 times to serve the new people coming and also took a phone call to fix an appointment while massaging. So I say: "ok, $5 tip, please charge it on my card" (that's about 13%) and get as response "I make your tip $10, ok?". Wow. Such lack of tact I have hardly seen before. First force a tip and then double it by your own will?
Yuetong Li
Nov 27, 2021
No frills (clean though) type of place. The technicians are great and professional, better than the $200 massage I've gotten from higher end spa. Wish the rooms are a bit warmer, towels a bit bigger but in the end nothing beats the value. The hot stones are amazing!
Faiz
Nov 13, 2021
Very nice massage. Didn't have an appointment but they accommodated me in 15 minutes. The back massage was a little rough but also relaxing for the most part. Very decent price too, especially for the city.
Melissa C.
Sep 10, 2021
I love it here! Clean and great service. I've been here many times and usually just walk in.
Vanessa E.
Aug 06, 2021
This is my go to spot! There are many massage spots nearby to go to, (by which visiting are generally dictated by a Groupon deal for me) but this one is no frills and gets the job done! I have been here possibly 4 or 5 times, as it's become my go to spot. Ask for Linda!
Shanna L.
Jul 06, 2021
Wow, what a steal! I have had my share of massages and this is NO FRILLS but wow amazing deep tissue. If you want an amazing, no nonsense massage look no further.
Eric L.
May 16, 2021
Booked a 60 minute massage which started out great. But 20 mins into it someone kept coming into the room and interrupting. Then I was asked to leave the room and finish with a foot massage in the waiting area. They must have overbooked and needed the room for someone else. At the end I still got charged the full rate for an hour deep tissue.
Gracie B.
May 14, 2021
I loved my experience here! Everybody is very talented and it's a calming atmosphere. Thank you!
Jacqui T.
Nov 16, 2020
I love Water Lily spa! My roommate and I loved treating ourselves to full body massages on the weekends or even a foot massage after work when we lived nearby. The prices are amazing, staff always friendly, I always felt comfortable and taken care of. Definitely one of the places I miss most in NY!
M. M.
Dec 18, 2019
This has become one of my favorite nyc massage places. I feel like they strike the balance between going hard and deep and also making it feel good. It is bare bones and super affordable. The price is very reasonable, and I've never felt pressured regarding tips. (Although given the insanely low prices and how hard they are working, I tend to think 20% is a *minimum* appropriate tip.) Water Lily Spa is open later than many of their chinatown. little italy counterparts. Thank you!
Yvie G.
Aug 27, 2019
I've been going to this place for years now. Went yesterday and got the 2 hour facial and massage. Both were okay. Before leaving, I asked the cashier to break a $20 ($10 tip). One masseuse wouldn't even take the $10 then the cashier told me "that wasn't enough. I HAD to give $20". I didn't have to give a tip at all if I didn't want to so I find it incredibly unprofessional and inappropriate to pressure customers to give a higher tip. I will not be returning!
Riddhi K.
Aug 03, 2019
I was looking for a good body scrub spa, it's easy to find a body massage spa than body scrub and thanks to my friend Sara she suggested me of this place. This place is a true value for money, my husband and I went for a couples body scrub and that was very good. I guess I have found my go to place for body scrub :
Lisa M.
May 28, 2019
I was in the area and decided to get a foot massage, which is what I really needed. I chose to get the half hour reflexology and I was seated immediately upon entering. The seating area for the reflexology session was small and it was partially partitioned off from the entrance to this establishment. The masseuse did a decent job, it wasn't the best reflexology I've had. However, my feet felt better after she finished.

They add a 2.50% charge if you use a debit/credit card. There are no additional charges if you're a cash paying patron. If I'm in the area again, I'll return for a quickie.
Nancy L.
Jan 03, 2019
Clean establishment with solid walls between massage rooms, a rarity for massage spots in Chinatown. An hour back massage is $45 which is on par with other massage establishments in the neighborhood. The actual massage was alright. I told the woman that I wanted her to focus on my upper back and neck, which she acknowledged, and then she proceeded to give me a full body massage anyway. So that was a bit disappointing.
Annie N.
Nov 03, 2018
Massage was great - however the entire spa smells like B.O. and at the end of the session, when I requested to put 10% gratuity on the bill - the cashier pressured me into giving 20% because "that's the norm" all while my masseuse was lurking behind to check how much I gave. I actually didn't have to give a tip at all if I didn't want to so I find it unprofessional and inappropriate to ask your clients to pay a higher price - just because that's what you expect. Will not be returning based on this
Terry M.
Jul 24, 2018
I had been going to water lily spa for on and off for years and always enjoyed the hot stone massage. But my visit yesterday was rather disappointing. The lady who did my massage was sweet but not that good and doubled as the receptionist. During my massage she picked up the phone several times which was kind of annoying. And she used the hot stones only very briefly at the end. it was mainly just an oil rub. Fine, I thought it was just not the usual masseuse on staff.

It was less than average, so I thought that a 15% tip would have already been sufficient. But when I left, some other guy was at the cashier and insisted 20% is normal. Not cool. I have them the extra couple bucks but would never go again. A shame because I used to love this place but the staff has all changed.
Sarah V.
Mar 16, 2018
Decided to try this place based on Yelp reviews and their great prices. My boyfriend and I made an appointment for a 5PM couple's massage but we weren't taken until 5:30. We weren't too bothered by this. We entered a tiny room which had face pillows with a paper towel on them. This was fine - we weren't expecting frills. What we were expecting was a great massage, which we both got.

But we left feeling disappointed as there were many small things which ruined the experience. My massage bed was INSANELY squeaky. I spent the entire time trying to push back toward the woman's hands so that my body would move less and not disturb my boyfriend. Not exactly relaxing. At the end, I asked if he had been bothered, and he said "yes", and also that his woman unfortunately had terrible B.O.

At the end, we were offered a dixie cup of warm water (nothing was offered to us during the 30 minute wait). We wanted to tip 15% since we weren't very satisfied, but the woman said they would only accept a 20% tip! This really rubbed us the wrong way and we decided that we would not be returning back.