Many of you have reached out over the last several weeks to express your dismay that the spa would be closing, and we have experienced the bittersweet emotions of this season ending. It is with great pleasure that we can finally share that we've also been provided a new opportunity under new ownership to keep the spa OPEN and to continue the tradition of excellent customer service and spa services that we've made a priority over the years. We're excited to have several new providers joining us, and you'll be happy to see old faces - and a few new ones!
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This treatment is not just for nails, but for the whole hand. Hands are soaked, scrubbed with a body polish, massaged, then dipped in paraffin. Hands are gently exfoliated then a mask is applied followed by a hydrating dip in warm paraffin. Next enjoy a hand, wrist and forearm massage before nails are prepared and finally polished with the color of your choice.
The body is first dry brushed to loosen dead skin debris, cleansed and treated to an herbal masque and wrap. The body will get extremely spicy as its circulation increases. Cool water will rinse away all herbal extracts to reveal a firmer, more even-textured skin. A highly effective and stimulating treatment that can be done twice a week as part of an ongoing program for long term results.
Hydrotherapy - or water therapy - uses water to stimulate the body's own healing powers. Hydrotherapy treatments include using water temperature, water motion, water content, and the internal uses of water. Such treatments improve sleep, digestions, bowel function, and increase energy levels. They are also used to reduce stress and pain.
The teenage years are likely the most rapidly changing years of an individual's life. Teens are changing physically and emotionally and are not quite sure whether they are still a child or have become an adult. Our therapies are designed to relieve the stresses associated with these uncertainties. A great introduction to skin care.
Reviews (18)
Heather Martin
Feb 24, 2022
It's really sad that I can only give them two stars because the technicians were great (well 2 were great and 1 was okay). The receptionists were also super nice. But they had issues with my appointment, which I could forgive, things happen. They were semi unorganized in other areas as well, such as no clear directions on what to do with soiled robes, towels, etc.
The main issue was cleanliness. On the surface the place looked okay but when you looked even a little bit close, you could tell they did not have good cleaning practices. If the place had a good deep clean and some better communication I would recommend it. But I had an awesome massage and facial.
The main issue was cleanliness. On the surface the place looked okay but when you looked even a little bit close, you could tell they did not have good cleaning practices. If the place had a good deep clean and some better communication I would recommend it. But I had an awesome massage and facial.
Nikomii Butler
Nov 28, 2021
My friend and I went in for a massage and a facial. Let me just say that Jessica was amazing with the facials! If I could go weekly, I would. It was so peaceful and pleasant, you can fall asleep. My friend felt she was amazing as well. We had different masseuse, but I must say Crystal was lovely. She tried to make sure I had a great massage, and I did! I will absolutely go back and have a whole spa day experience next time!
Karen Jackson McKeehan
Oct 17, 2021
Kimberly Jackson Jordan
Oct 16, 2021
Cindy Petty
Jun 25, 2021
Ashleigh Carter
Apr 16, 2021
Hannah Puckett
May 16, 2020
Ashley Deatherage
Dec 14, 2019
Claire Springhetti
Nov 17, 2019
I received a 1/2 spa day as a gift and it was an excellent experience! The facility and staff are all very professional. All were great and the staff was so friendly! Tracy (massage), Desarea (facial), and Lexi (mani/pedi) were all so great to work with! I highly recommend booking a service with any of the three! I left feeling relaxed and rejuvenated!
Mandie B.
Oct 02, 2019
Today I went to purchase a gift card for a friend and was met with an incredibly rude staff member. The address is difficult to pinpoint, and when I called to get more information, the person on the phone acted like I was an idiot and that my phone call was a ridiculous inconvenience to her. When I entered the store, already feeling a bit anxious, I was met with more rudeness.
The front of the store is cute, has lots of little gifts, clothes, and Knick knacks, so it didn't really seem like I was in the right place. So I asked - and wowza, if looks could kill, I would be a goner. Obviously annoyed by my existence, the rude lady on the phone became the rude lady in my face. I'm glad to have purchased a gift card for a friend who already likes this place, and I'm very glad I won't have to go back for services myself.
The front of the store is cute, has lots of little gifts, clothes, and Knick knacks, so it didn't really seem like I was in the right place. So I asked - and wowza, if looks could kill, I would be a goner. Obviously annoyed by my existence, the rude lady on the phone became the rude lady in my face. I'm glad to have purchased a gift card for a friend who already likes this place, and I'm very glad I won't have to go back for services myself.
Leigh J.
Mar 25, 2019
Lena was a great therapist who listened to exactly what I wanted. The front staff was very friendly and the facility was great. I recommend this place above the other places I've visited for quality and level of service. It's a hidden gem that I wish I had discovered long ago before I had spend a year on a membership at another spa. I've already booked my next appointment.
Soncy Hancock
Feb 08, 2019
This place is AMAZING! Prompt friendly service. Every effort was made to make me feel like a queen. The staff is so attentive. I was so relaxed and pampered. Their spa is top of the line. I'm already planning my next adventure at Spa 9700. I am very picky, very critical and I have very high expectations when I spend my time and money. I found nothing wrong with this facility. I can't say enough wonderful things about the spa, the service and the staff. TOP OF THE LINE CARE
Kaitlyn Sims
Jan 24, 2019
I came in today for the Bermuda day trip spa package for the first time. I've been here numerous times in the past for massages and once for a mani pedi and have always had really good experiences. The ladies are super nice. I had a great experience today as well, however there's only one thing I would deduct a star for. For my pedicure I was sitting in this booth-type thing that I was way too tall for.
I remember going into a smaller room with a comfy chair the last time I was there, so not sure why it was different this time but this booth was extremely uncomfortable for someone who is tall, you have to sit with your back straight up against the wall and legs bent in front of you, which was the most uncomfortable part of the whole thing because I felt cramped like I had no room and I'm pretty sure I squirmed the whole time trying to get comfortable. Otherwise, I had a great day there today and will definitely be back in the future- just maybe not for a pedicure
I remember going into a smaller room with a comfy chair the last time I was there, so not sure why it was different this time but this booth was extremely uncomfortable for someone who is tall, you have to sit with your back straight up against the wall and legs bent in front of you, which was the most uncomfortable part of the whole thing because I felt cramped like I had no room and I'm pretty sure I squirmed the whole time trying to get comfortable. Otherwise, I had a great day there today and will definitely be back in the future- just maybe not for a pedicure
Elizabeth Stagg
Dec 22, 2018
Paid 75$ for nothing. I went in for a body exfoliation treatment. The lady applied scrub never rubbed it in or scrubbed at all. I said is that all you do for 75$? She said "yep" she told me to get in the shower and really scrub, then we apply lotion.she said " well maybe I can do a light message" I didn't want to get a message, I wanted a body scrub treatment.
When I went to the front I was asked how the treatment was and I said NOT good, was not happy with what I got and and she didn't scrub at all, she replied " oh im sure she did you will probably notice it tomorrow" I said no I wont" She did not seem to care at all and said " that will be 75$ please!" Wow I will NEVER go back there again. I want my money back, how can I do that?
When I went to the front I was asked how the treatment was and I said NOT good, was not happy with what I got and and she didn't scrub at all, she replied " oh im sure she did you will probably notice it tomorrow" I said no I wont" She did not seem to care at all and said " that will be 75$ please!" Wow I will NEVER go back there again. I want my money back, how can I do that?
Barbara A.
Sep 04, 2018
Laurel Allen
Nov 25, 2017
Called three days before to make an appointment for an inch loss wrap, the morning of an event I had to attend and when I arrived they were disorganized and did not have an appointment for me in the system and began making excuses. Then, she tried to give me a later appointment but had no knowledge of how long it would take me or what all they involved. I drove 45 minutes for a "good" spa that's been open for 12 years. Terrible service.
Sara G.
Sep 24, 2012
Great Spa, wonderful knowledgeable, and professional staff. I worked with Andrea for over two months to plan a morning Spa day for a wedding party. She was able to add, move, and shuffle appointments for 10 different people all in one day. The staff was so wonderful and accommodating. We had everything from manicures, to Messages completed. Everyone enjoyed each of their services.
They made sure that we had everything we could have needed. This is a great SPA that has a wonderful staff. If I am back in Knoxville I know where I will be headed to get a treatment.
They made sure that we had everything we could have needed. This is a great SPA that has a wonderful staff. If I am back in Knoxville I know where I will be headed to get a treatment.
Spa N.
Aug 10, 2010
