This is a wash and a cut. Hair wash is always included before or after, your preference. Let our talented team, work their magic as they either transform you into a new look, or simply maintain your favorite style. We call it this because we truly believe (and have been told) it is the greatest shave known to man. We have worked hard to perfect the classic straight razor shave with hot towels, pre-shave oil, hot lather, followed by a cold towel, our secret One of a Kind moisturizer applied cold and then followed by our in house aftershave with SPF15 to protect your skin.
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Located in the heart of downtown, ManKind provides what every man needs, a place to call his own. A chance to escape from the every day and revisit the traditions of yesterday - while experiencing the benefits of tomorrow: hot shaves and shoe shines, a glass of cold beer and a game of pool, all right in front of the big screen.
Looking to simply relax, our Swedish Massage is a light touch, less pressure treatment designed for those who just need an escape. This is where our therapist dig in. Designed to work out the knots, treat injury and specific areas of discomfort like the lower back, Deep Tissue is our most popular massage and will have you feeling not only relaxed but on the road to recovery. Similar in pressure to our deep tissue, Hot Stones are used to preheat areas of tightness to help your therapist get even deeper into the muscle.
Reviews (10)
Keith Volpe
May 30, 2022
I was in search of a new rockstar stylist, Foolishly read the reviews, yet remained optimistic and gave ManKind the benefit of the doubt as a new customer (again), unfortunately I was disappointed (again). I don't believe I'm too demanding, I believe customers are demanding enough. We are PAYING for an experience (More so at branded places like Mankind that claim to go above and beyond an ordinary experience!) Lee, the owner, is probably the only one that will ever read this, if anyone, besides potential new customers.
This just reinforces my belief that most staff, like this one, aren't encouraged (commonly by not being paid enough) to make it a point to really care about their customer's experience. To be fair, this is an epidemic in the service/hospitality industry that has inspired me to become a hospitality consultant. Again and again, I see owners/managers struggle to enroll themselves or the staff in the business vision and/or mission which leaves them restless, not engaged in their roles, and distracted by things outside of work!
When the staff isn't "into" what it's doing, the customer's experience suffers. How I experienced this at ManKind was not being greeted warmly or treated special in any way (it was more like I was a burden)- I had to pry a free beer out of their hands, it wasn't offered warmly. I did appreciate the refill while I was getting cut, but I had to ask for it myself, it wasn't offered.
Even though there was no one there, the staff acted like they were busy with other things more important than me- like their side conversation (which should NEVER happen in front of customers FYI!) They did draw me into it, which feels better than being ignored by the staff. I was also dumbfounded why the receptionist didn't bother to introduce us in the beginning?
Isn't that a primary responsibility of a receptionist or host anyway? I had to walk up to who she pointed to- Laz. He continued the downward spiral by not bothering to look me in the eye, greet me, or introduce himself in any way, instead he just pointed to the chair and said "Have a seat!" To be fair, he did finally warm up when I demanded more of his attention and an introduction, but that was all my doing!
He even had the audacity to criticize my approach to something he wasn't doing at all, lol! This is the #1 problem I see in service/hospitality again and again- a lack of attention on the guest, and their experience. This often lands as "being aloof and just not caring". Who wants to do business with someone like that? This can often be the result of an underpaid, and over worked staff, OR it could simply be APATHY which is especially toxic to any service-based business.
Do everyone, including the employee, a favor and fire anyone who is not "into" what the business is "into". It's heartbreaking to give a business the benefit of the doubt, only to still be disappointed (again). I will update this if I see things change, but don't hold you're breath. I was there ages ago, and it was the same experience. Please don't let this review determine what experience you create for yourself! Reviews oughta be more about feedback for the business' benefit than a good or bad omen about your future experience.
Believe you decide the outcome of your experiences, and you will! UPDATE: The owner, Lee, personally called me, actually wanting more feedback, in less than 24hrs! Clearly an attentive owner, he assured me he IS committed to delivering the one-of-a-kind experience one would expect from a branded business like ManKind. He listened and took notes about my experience and even suggestions for improvement- this is the #1 quality I look for in a business: a willingness to be introspective, in order to change and grow. I am confident my next experience will be better after talking with Lee!
This just reinforces my belief that most staff, like this one, aren't encouraged (commonly by not being paid enough) to make it a point to really care about their customer's experience. To be fair, this is an epidemic in the service/hospitality industry that has inspired me to become a hospitality consultant. Again and again, I see owners/managers struggle to enroll themselves or the staff in the business vision and/or mission which leaves them restless, not engaged in their roles, and distracted by things outside of work!
When the staff isn't "into" what it's doing, the customer's experience suffers. How I experienced this at ManKind was not being greeted warmly or treated special in any way (it was more like I was a burden)- I had to pry a free beer out of their hands, it wasn't offered warmly. I did appreciate the refill while I was getting cut, but I had to ask for it myself, it wasn't offered.
Even though there was no one there, the staff acted like they were busy with other things more important than me- like their side conversation (which should NEVER happen in front of customers FYI!) They did draw me into it, which feels better than being ignored by the staff. I was also dumbfounded why the receptionist didn't bother to introduce us in the beginning?
Isn't that a primary responsibility of a receptionist or host anyway? I had to walk up to who she pointed to- Laz. He continued the downward spiral by not bothering to look me in the eye, greet me, or introduce himself in any way, instead he just pointed to the chair and said "Have a seat!" To be fair, he did finally warm up when I demanded more of his attention and an introduction, but that was all my doing!
He even had the audacity to criticize my approach to something he wasn't doing at all, lol! This is the #1 problem I see in service/hospitality again and again- a lack of attention on the guest, and their experience. This often lands as "being aloof and just not caring". Who wants to do business with someone like that? This can often be the result of an underpaid, and over worked staff, OR it could simply be APATHY which is especially toxic to any service-based business.
Do everyone, including the employee, a favor and fire anyone who is not "into" what the business is "into". It's heartbreaking to give a business the benefit of the doubt, only to still be disappointed (again). I will update this if I see things change, but don't hold you're breath. I was there ages ago, and it was the same experience. Please don't let this review determine what experience you create for yourself! Reviews oughta be more about feedback for the business' benefit than a good or bad omen about your future experience.
Believe you decide the outcome of your experiences, and you will! UPDATE: The owner, Lee, personally called me, actually wanting more feedback, in less than 24hrs! Clearly an attentive owner, he assured me he IS committed to delivering the one-of-a-kind experience one would expect from a branded business like ManKind. He listened and took notes about my experience and even suggestions for improvement- this is the #1 quality I look for in a business: a willingness to be introspective, in order to change and grow. I am confident my next experience will be better after talking with Lee!
Jonathan Pinder
May 29, 2022
Timothy Hamilton
May 10, 2022
Tyler Stansell
Apr 16, 2022
Stephen Edwards
Apr 12, 2022
Jonias Rivera
Feb 18, 2022
Samantha R.
Feb 16, 2022
Aleyah Alli
Jan 26, 2022
Toys
Dec 13, 2021
The dip and clip is a cut and shampoo but they Forgot the dip with my husband's clip, however he said he still really liked the haircut, shave and massage.and would definitely go back. The atmosphere is inviting and the bar area/pool table is a nice touch. The staff is super friendly. Services: Straight razor shave, Haircut
Benjamin Rizzitello
Dec 28, 2020
Was working in the area, made an appointment for a cut. I was blown away over the place, the girls, and the cut. Amazing concept beer or wine while you wait. Pool table, and awesome girls ready to cut your hair. Ask for George (its her nickname) best time I ever had with her. But they all seem the same nice looking and fun personalities. Tip big they deserve it.
